Uptown Plumbing & Heating Testimonials


UptownWhen you choose Uptown Plumbing for your plumbing needs in Minneapolis-St Paul, you're choosing a company that has been trusted for 100 years in tens of thousands of local homes.  Read from some of our happy customers below:

"My technician (Andy) was prompt and friendly.  He listened carefully as I decribed the problem and what I'd done already to try and fix it.  He did a quick inspection and told me what he'd be looking at.  He was finished within 30 minutes and showed me exactly where and what the problem was, what he did to fix it, and things I could do to help avoid the problem in the future.  VERY pleased with the service, and even happier to learn that he would be my regular technician for any future calls."

Gerry

"I will keep it sweet and simple: I loved working with Josh and Uptown Heating, Plumbing, & Cooling and would highly recommend them. Thank You!"

Ben

Overall Rating Uptown

Uptown
5 Star Rating
(2651 Reviews rated 5 Stars)
287 reviews
287 reviews
(287 Reviews)
753 reviews
753 reviews
(753 Reviews)
4 reviews
4 reviews
(4 Reviews)
1081 reviews
1081 reviews
(1081 Reviews)
66 reviews
66 reviews
(66 Reviews)
145 reviews
145 reviews
(145 Reviews)
170 reviews
170 reviews
(170 Reviews)
132 reviews
132 reviews
(132 Reviews)
7 reviews
7 reviews
(7 Reviews)
6 reviews
6 reviews
(6 Reviews)
5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks! Zak was careful, efficient, and thorough. He explained everything carefully.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad arrived on time. He was very courteous and informative. He arrived under the premise that I was buying a softener but I just wanted repair if necessary. We discussed several scenarios. I was originally told by the person who set up the appt that the cost of the trip would be $69 and the cost of parts would be included in that $69 charge. Chad explained that was not true. If he did any repair it would be at least another $110 added on. I really appreciated his honesty. He also said a new softener would cost me approx $1400. Can't afford that. I would recommend Chad because of his honesty. Thanks Chad.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am pleased with the service I received. Ryan is friendly and thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan is very friendly. He explained everything, thoroughly. I am pleased with the service I received.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was very friendly, efficient and helpful. He even offered to shovel snow for me. I would ask for him the next time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I appreciate the fact that the staff with Uptown let me know of all the charges in advance of the work. Montel and Dustin were very professional and courteous on the phone and in person while performing their respective jobs. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Alan was our service provider for this visit. He was a mix of professionalism and down-home friendly. His assessment was honest and accurate. He made the consultation less daunting, as some service calls can be. Very pleased!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(No Comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt, courteous and respectful. Each appointment I have had with Uptown Plumbing has exceeded my expectations, both on the installation and maintenance side. I would highly recommend their services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

See my online review

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phillip listened to my concerns, diagnosed my problems, and provided quick and easy solutions to my plumbing needs. He was very professional, and courteous.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was helpful and allowed me to video him so I wouldn't have to go and explain everything to my husband. He did some extra little touches (cleaned the boiler, capped the drain) and offered to roll up my hose. Awesome, friendly and helpful. Very professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad Olson visited me today and was SO HELPFUL! he was pleasant, informative, speedy and clear to understand. He left my premises clean and neat. I will recommend him and Uptown Plumbing to friends. 5 STARS

5 Stars rated.
5 Stars rated.
5 Stars rated.

We recently had a hot water tank and water softener replaced in our home. We initially scheduled three estimates. Uptown Plumbing, Heating and Cooling was our first interview. This company had a 104 year history and was listed in the 2018 Carver County Five Star Rated Home Services Review. The company’s sales representative, Dan, was on top of things and responded quickly to our inquiry which is why Uptown was our first and ultimately only appraisal. We were so impressed with Dan’s expertise, honesty and guidance that we signed up with Uptown on the spot and canceled the other estimates. The company was able to schedule the work immediately and it was completed the next morning. The installers, Mitch and Lance were professional in every way from arriving precisely on time to respecting our home with tarps on the stairs and covers on their shoes. The work was done quickly, efficiently and neatly and they took the time to review the equipment with us before leaving. We just want their bosses to know that these gentlemen reflect admirably on their company’s reputation. In summation, our thanks to Uptown Plumbing, Heating and Cooling for a job well down and indeed we would highly recommend them to others. Sincerely, Steve & Patricia Ranz

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad did a great job and explained everything to me in great detail so I could understand the problem with my Pump.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My tech Chris drove up a few minutes early and was 100% ready for the job with the mystery boiler problem right on time. After establishing there were no gross water leaks in the baseboards he quickly focused on the boiler and in less than an hour we had a house almost back up to normal temp. Definitely know now to keep a close eye on the pressure gauge! Also - I called late the night before and got a firs-thing appointment right on the spot. Thanks for the quick responses everyone!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown is very professional and friendly! I'm happy I chose them for my needs! Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phil was very knowledgeable of our sump pump issue and went thru all issues with us. He did a terrific job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very pleased with the service and would highly recommend this company to our friends. Very knowledgeable and personable workers.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown has replaced 2 boilers and 2 water heaters in our duplex over the years. Every single time, they were the least expensive estimate I got for these items. They also are very professional in their manner and respectful and considerate to me and my home. Brendan did a bunch of extra little things and even allowed me to video him explaining things so I didn't have to try to relay everything back to my husband. When I compliment them on the business as a whole they all say, "It's such a great company. The owner treats us really well." Now that's a company I can support!

5 Stars rated.
5 Stars rated.
5 Stars rated.

My water heater broke and they came out and replaced it for a fair price. They also diagnosed a gas leak and took care of that too as well as some other plumbing issues. Dan, Lance and Mitch were polite and timely and everything works great now! Even my cat liked them and she hates everything.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown is great. Everytime you come to my house, you do everything it takes to make things perfect. Zak did maintenance on my furnace and hot water heater. He explained everything he was going to do and everything he did when finished. Very friendly and professional. Thanks much

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service was top shelve , the tech was professional and knowledgeable. Now that I have had some time to do more research the price was really sky high, and I feel like I was taken advantage of but its done , and I feel the work was of high quality. 3 tank replacement kits at home depot would of cost just over 75 some dollars and I was charged 550 does not seem right .. this is my fault and do not hold uptown responsible for this as I could of said no .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied with timeliness, efficiency, knowledge and cleanup!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Josh and the crew, great service as always. Quick work and let’s you kn W right away on problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our service call visit with Brandon K. was seriously a master class in customer service. Extremely courteous, very knowledgable, and possessing the right tools to get the job done, Brandon successfully positioned multiple options to remedy our situation. I would highly recommend Uptown Plumbing, Heating & Cooling to anyone in the Minneapolis area. I will certainly be a returning customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Surprise to us with a routine boiler/furnace tuneup, that it had significant problems and needed pretty much triage!! Things speeded up and there we were with furnace experts doing emergency repair. As of end today we've new copper gasline and good to go. Dan Little, Dan Patten , Mitch Want and Chad Bjerke were stellar professionals, curtious, cheerful & mindful of my space. Glad to have financing option. Also, fixed my shower spout! AND cleaned up. Nice men. Thank you. p.s. Dan L. coffee pot is on if you drive by. Great job everyone. Sincerely, Jane and Glen Luedtke.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was fantastic, he nailed the problem within minutes , offered me several solutions to resolve the problem and performed the fix in no time at all. Very pleasant to work with, would recommend to family and friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They just started working on a major project for us, so far I thing there great!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am so glad I found your company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am so glad to have discovered Uptown. They are fabulous. The come when they say they will come and the let you know when they are on the way. They even call back to make sure you are happy with their work. They do top quality work, easy to work with and their prices are reasonable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exceptional service I was expecting the service install to take several hours. Alex repaired and installed the circuit board in less than an hours.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, efficient and friendly service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was the second time I had Dwight come and fix my furnace. Both times he was efficient, fast and got the problem fixed. He is also a very nice person.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am completely happy with Mitch and the entire company. The work was done fast and with no mess. The agents I met were professional and personable. I recommend the company and their agents highly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Same day service to replace my water heater. Such a great experience. Prompt, courteous, and knowledgeable. I will absolutely call Uptown Plumbing and Heating again and recommend them to everyone I know. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon, our technician was on-time, professional, and thorough. This is our first home, and he gave us a lot of information about how our furnace operates to better understand how our house is set up. He assisted us in scheduling an appointment with an engineer to learn what kind of furnace and AC unit would be the best fit for our home. I would highly recommend Uptown Plumbing,

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was awesome! Explained things thoroughly and friendly and easy to talk to.

5 Stars rated.
5 Stars rated.
5 Stars rated.

5 stars.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was extremely polite, knowledgeable, efficient and friendly!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick and great job on leaky pipe and fixing tub plumbing. I'll call again when I have a plumbing problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I worked with Montel A. and Chad O. Montel made the scheduling quick and painless, and Chad O. handled our plumbing needs. I appreciated that Chad took the time to sit down to explain all of our options so we could choose according to our needs. He was very efficient, courteous and knowledgeable. Overall, a great experience from start to finish and my wife and I are highly satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phil was able to come out on very short notice and fix 2 water heaters. He was in and out quickly, cleaned up the area, and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Super impressed. We are first time home owners and Dan took his time to explain every detail. He even went above and beyond to remove a rodent from our ducts! We will definitely be using Uptown again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Efficient, expert work by Technician Zak A. Also the office worker. Clear instructions, helpful information. Attentive to my concerns and questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wife was very pleased with service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I woke up on March 31 with a noise of running water coming from the laundry room at about 9:00 AM. I had to find a plumber because I discovered water was coming out of the water heater and wetting the area and passing a steady stream down the drain. I tried to find a plumber I knew, but he was on vacation in Nevada and unavailable. I starting looking on the internet and found Uptown Plumbing. I called them and they indicated they would get a person out to exam the situation. They made it clear that there was a service fee of about $189.00 to come to my home. Not cheap, but I did not have a lot of choices. I signed up for the visit and a few hours later the service person arrived and informed me that my water heater needed replacement. I signed up. While he was replacing the heater, I began to think about the other plumbing problems I had. I informed the repair man that as long as he was here, I would have him fix a few other things. He told me that would be smart because he would not charge the service fee but once for all repairs. He replaced the water softener, the wash tub faucets, and the bath tub controls. He was in the house for about 6 hours I believe. It wasn't cheap ($3800.00) but it was necessary. Phil was very business like and congenial.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience today. Uptown stayed in contact with me with updates. The service agents showed up on time. They were very professional and thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano called and came earlier than expected for the semi-annual tune-up. He was courteous and knowledgeable. He answered every question I had and ensured all work was the highest quality.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent, timely, and friendly service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris F. was super friendly and explained all of the service conducted in an easy to understand way. I appreciated that he outlined options for us and explained the benefits of each. I also appreciated the tip to set a reminder to change my filter via an appointment in my phone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Omg! Yes! I spoke with Cory over the phone and explained to him my dilemma, which was huge. I was out on heat and water simultaneously. I literally called 8 different plumbing companies with my emergency and it would seem that ONLY Uptown Plumbing understood what the word emergency really meant. Other companies offered to come to my house in 4 days. 4 days?! Uptown sent me a text message with the professional profile of my plumber with picture before he arrived. How cool is that?! Sean arrived at my house in just a few hours! Wow! Awesome service! Sean was super polite, friendly and very articulate. He explained exactly his procedure before fixing my leaking water main. He completed the work quickly and he didn't make a huge mess of my basement. After he completed his work, he found a coupon for us to use to save us a little jingle. It was expensive, but aren't plumbing emergencies always expensive? Thank you Uptown Plumbing for saving my holiday!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak A. performed my semi-annual tuneup. Zak gave advanced notice and arrived on time. He performed the tuneup quickly and readily responded to my request to adjust the hot water temperature in our combination boiler. He was courteous and personable throughout.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert was quick and thorough. Kept me informed and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As a first time homeowner, Uptown Plumbing has been an amazing resource for our home. We joined the happy homeowners club ($10 a month) for them to come and maintain our plumbing and heating systems. I love it because there is no trip charge when they do need to come out to do work and they come for routine maintenance and cleaning, which is also included. Furthermore, I have always had nice and friendly office help and the technicians in the field are always friendly, personable and knowledgeable. They answer my questions, explain (in plain terms) the issues and solutions. All the pricing for work is up front and clear. I am sure that they are not the cheapest place but they do high quality work and I greatly appreciate the extra staff support and reminder calls, all of which make the little extra worth the cost for me! I highly recommend them as your next call for all of your HVAC and plumbing needs .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was great.

5 Stars rated.
5 Stars rated.
5 Stars rated.

So nice that you text technician's picture with bio so you know who is coming to your house!!! Brandon arrived to do a heating inspection at my home. He was knowledgeable, courteous, and professional! I greatly appreciated the time and care he took at my home and information he provided me!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Over the weekend my furnace unexpectedly started smelling weird, I called center-point first (as I had their home service plus repair plan) , they determined the furnace as un-repairable and red tagged it. Uptown was highly recommended to me by family and friends. I still had 5 different companies come out to provide me estimates and I felt Uptown (Josh) was the most experienced to address my needs and questions, and the price was very reasonable, hence why I chose them to replace my furnace. He was very knowledgeable, no pushy sales tactics and I trusted what he told me 100%. On the day of the install the crew showed up on time and went right to work, in under 5 hours I had a brand new furnace up and running, and the work they did was top notch. No complaints whatsoever. Next will be my A/C unit, In the next couple years when I decide to replace it I will call them directly and not deal with the hassle of having multiple estimates because they have earned my trust. A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, reliable service. Dustin was friendly and seemed to know exactly what to do to take care of our leaky, old shower. Gave us several options for repair, and took care of fetching required parts and installation. Flawless. We couldn't be more pleased.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phillip was excellent- arrived on time, clean, professional and polite. Work was completed quickly and he went the extra mile to make certain I understood what was done and why.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was informative and knowledgeable.. He listed the options related to the problems he found and gave us the prices. He did an excellent job and even went the extra mile by removing a dead mouse he found inside the furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was awesome! He put together a variety of options for us, at various price points so we could make an informed decision on what we needed, and how much it would cost. He was quick and efficient and made sure we were educated on our new product before he left. 10/10 would hire again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was great! He was prompt, thorough, and provided me with some really useful information! He went above and beyond! I will recommend Uptown Plumbing to everyone!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis did a thorough job checking the health of our water heater and gas lines. We will be getting a new water heater next week.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling was wonderful to work with. They were able to respond to my request within 24 hours and quickly and efficiently installed a water softener and new vanity. They went above and beyond to not just install the new vanity, but to also make sure that it was not only functional but beautiful. They removed boards, cleaned up old grout, and a host of other services that most plumbing services would not have done. Sean was wonderful to work with and we will have him out again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan R. was great to have check out my furnace. He was thorough, knowledgeable, professional, and friendly. He showed me everything he was referencing, AND he answered all my questions in a very courteous manner. I would be apt to request him in the future!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris was very thorough, informative, respectful and kind.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly and informative

5 Stars rated.
5 Stars rated.
5 Stars rated.

brandon was effecient very informative and helpful i would recommend brandon to anyone on a scale of 1-10 i would rate him a 20

5 Stars rated.
5 Stars rated.
5 Stars rated.

Could it be happier with the service I received. I was called back within 5 minutes. It was explained to me that the emergency call would be more expensive and I was asked if it could wait until Monday in order to save me money. That wasn’t an option for me and a technician was on scene within an hour. I was given a link to track where the technician was and he arrived 3 seconds later than the estimated time. 3 seconds!!! I also received a picture of him ahead of time so I knew who was coming. It was explained to me what needed to happen and I was given an estimate before Dustin started. What I thought should have been a simple job became difficult but Dustin worked his butt off or a good hour with a hammer! In short order the water was on and he thoroughly inspected his work! At the end of the day, the customer service and work were exceptional. I highly recommend using Uptown for your future needs. On arrival

5 Stars rated.
5 Stars rated.
5 Stars rated.

My furnace died and after trying several things I went online and contacted Uptown Plumbing, Heating and Cooling, this was at 11 pm. on a Thursday night. The chat was pleasant and helpful and after some basic information was gathered by them I was told I would be contacted the next morning to set up an appointment for a tech to come out. The next morning I had a prompt and courteous call and an appointment was made, I took the earliest available which was later than I had hoped but it was March and this was still pretty quick. Shortly after I got another call and they told me there was a technician available earlier so they sent Brandon H and he was on his way. Brandon was very nice and helpful and got to work right away, he gave me several options upon learning that it was not just a quick fix and my furnace was about 30 years old. I decided to just bite the bullet and get a new one and I had been planning on central air anyway so he made a call and set up a sales tech to come out. Brandon made sure to stay until all my questions had been answered and then Tony N was on his way. Tony was also very professional and friendly and knowledgeable, he gave me several options and pros and cons and once again stayed until all my questions were answered, before he left he made sure to make arrangements to have several space heaters dropped off so I wouldn't freeze my ass off. This was all on Friday and they arranged for installation of the new furnace, central air and water softener units with removal and haul away of the old. Monday came and Max, Tye and Mitch arrived and got busy, they were all very professional, polite and friendly. Each one of them took the time to explain everything they were doing and also took care of some miscellaneous items that needed fixing. Everything was installed properly and tidily and all the debris removed and cleaned up so you couldn't even tell they had been there except for all the new stuff! I ended up replacing the water heater as well since the chimney liner was beyond repair for venting so the alternative was a new water heater, unplanned and a little stressful but they made that work very seamlessly also. Thank you all for making the stressful situation bearable and I appreciate all of you, I know there were other people involved as well behind the scenes and dropping in and helping so thanks to everyone! Oh and thank you all for being nice to my dog Cooper also! Kim

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

This review is in regards to the Uptown Community Spaces provided by Uptown Plumbing, Heating and Cooling, Inc. I have used there space for practicing for a line dance competition for the past 3 years. It was available to us for "FREE" as in "NO CHARGE". The locations were all convenient, clean, and spacious. I truly appreciate what they have done for the community and it has been truly a blessing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I used Uptown Plumbing Heating and Cooling to put in a new furnace, AC unit, and water heater at my house. Everybody I worked with was professional, incredibly knowledgeable, and they did fantastic work. The whole process went so fast that my new equipment was installed a couple days after I first had them out to my house! I would highly recommend them to anybody who is looking for a quality HVAC company in the Minneapolis and St. Paul area.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Not finished yet. Still waiting for my permit email so I can order the inspection. Sean was excellent and looking forward to finishing

5 Stars rated.
5 Stars rated.
5 Stars rated.

Awesome service and trustworthy work! Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was friendly, experienced and fully capable. He showed concern for my health because of leaking CO and showed a vast knowledge of the HVAC business. I recommend Uptown Plumbing, Heating and Cooling for all your needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Thanks.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing is one of the best in industry. Their technicians, especially Robert are amazing and truly understand the trade. I found my plumbing/hvac guys and will always patronize them. Definitely A service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Used Home Advisor and the company contacted us within a half hour. Chad came the next day, called when he was about 30 minutes out. Uptown sent an email confirmation, a photo of Chad and a schedule update. Chad was very personable and gave us some good information for possible future projects. He gave us two quotes for different ways to handle our project and did not apply any pressure as to which to select. He had the project completed in about an hour and did a very good job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great space! Wonderful community resource! I was happy to see that people before me left everything clean and ready to go. We tried to do the same! Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The fellows did a terrific job. HL

5 Stars rated.
5 Stars rated.
5 Stars rated.

Top notch money well spent money well invested

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you all you from the initial call to Brandon to Josh explaining the financing to the installers you folk r the epitome of professionalism much appreciated thank you very much. Money well invested.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was great. He knew exactly what the problem was and he let me know my options. Pricing was straightforward and affordable. He did a great job and i have no complaints

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad had expert, realistic knowledge about our boiler. We expected to have to replace it because of its age, but Chad said it needed a real good scrub but still had plenty of life left in it. He even gave us pointers on maintaining the temperature of the lines and shared his expertise on adding more radiators in our basement and first floor. He is welcome to our house anytime!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service calls were prompt and thorough and staff made sure to explain what they were doing and why. I appreciate the messaging that communicates who will be arriving to my house.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan L was very thorough throughout the entire tune-up! I appreciate it very much!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown technicians have always been prompt, courteous, and thorough. They're people who treat you as people,and who communicate about the machinery they're working on but also topics beyond. Most recently, Zak A was out to perform annual inspection and maintenance of our furnace and water heater, and was fun and informative to talk with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight is an excellent worker. He was kind and informative, and he gave context for his work and recommendations without being pushy -- definitely one of the best experiences we've had so far with Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. On time, professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad Olson of Uptown Plumbing spent considerable time, with a colleague named Ryan, finding the source of a water leak that was damaging a ceiling in a house 107 years old -- where almost every modern parameter is absent. He and Ryan had to remove the contents of a closet to inspect a large job Uptown had done in the same area a year earlier. The complicated, year-earlier job had been done properly and was determined not to be the source of the new problem. Further investigation revealed a series of small openings in caulk that in view of the home's age will require considerable rebuilding. Then they returned the closet's contents, saving the no-longer-young homeowner a great deal of labor and leaving totally neat a project that could have created a mess. Throughout, Chad was calm, reassuring and good-natured, suggesting options for permanently fixing the problem. Ryan was similarly helpful. Chad's professional competence and friendly, neighborly nature was a great anxiety-reducer. The next time this house has a plumbing problem -- and given its age it almost surely will -- I will ask Uptown to send him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Replaced our water heater and water softener that was on the verge of failure. Same day service, fast service, professional, clean, explained all options clearly, everything about the experience was as good as could be expected when a utility appliance fails unexpectedly. The day before Emiliano came out for a regular furnace and water heater inspection and found that there was likely a problem with the heater and it needed to be checked out right away by one of the Master plumbers. Good thing he caught the issue or the basement would have been flooded sometime soon. Thank you Daniel P, Chris G, and Emiliano R!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Replaced our water heater and water softener that was on the verge of failure. Same day service, fast service, professional, clean, explained all options clearly, everything about the experience was as good as could be expected when a utility appliance fails unexpectedly. The day before Emiliano came out for a regular furnace and water heater inspection and found that there was likely a problem with the heater and it needed to be checked out right away by one of the Master plumbers. Good thing he caught the issue or the basement would have been flooded sometime soon. Thank you Daniel P, Chris G, and Emiliano R!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Very helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was timely formative and did a fine job

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon H was awesome - it’s good to know that I now have my own personal HVAC / Water Heater / Humidifier guy whenever the need arises! Brandon is super knowledgable; very patient; answers every question in an informative, understandable way; and he loves what he does and the company he does it for. His pride in his craft is obvious. And he’s just a very nice guy! Highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was very helpful and explain all the process clearly. He answered all my question and explained what was best for my situation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

The Uptown Plumbing team reliably schedules the appointment, notifies us of the arrival of the technician with a picture and brief description, and then ensures that all of our questions are answered. ZAK was on-time, clean, courteous, and thorough. Zak explained all that he found during his inspection and completed the work promptly and cleanly. I would welcome him back into our home when further service is required.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a great experience with Uptown Heating and Cooling. Max and Tye were great! They installed a new cooling system in our home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was so pleased with how friendly and helpful he was I will definitely save his card in case I ever have future plumbing problems

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan Rudolph was extremely helpful. He repaired the boiler and described the Honeywell Lyric thermostat which will solve my problem of monitoring the house temperature while I travel. He not only installed it ,but also helped me learn how to use. Great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Arrived on time was very professional will definitely use Uptown again

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service - engineers/technicians did a great job of communicating what the found, what options were available, and some recommendations based on past experience. It was very educational, and truly appreciate it! Everyone we engaged was respectful, knowledgeable, and kind.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight B. was one of our technicians that assisted with a pump independent of the boiler system, that heated our daughters room. He came to the house, around dinner time and busted his butt and worked up until 10pm. He knew exactly what the issue was, and was extremely knowledgeable while educating us on the issue. After a long night for him, he was able to resolve the issue. Great service, and very kind!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our boiler went out in the middle of the night and Uptown's dispatch opens at 6:30am and it allowed us to get Chad out to our house by noon the same day. He did a thorough job of inspecting our boiler/water heater, communicated clearly as to the issues he found and worked with us to take next steps. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Usually when a plumber leaves I am upset about the time and money I have spent. Sean was so friendly, showed me the problem and did not try to hard sell me any services I did not need. I received a phone call saying Sean was en route from Hopkins so I knew who to except. The best service call I have ever had from any plumber EVER!! I am keeping th card for any future use. Can not say enough good things!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very efficient!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris was terrific. If I could choose, he would always be the tech I'd like to do my furnace/water heater inspection and tune up. He was prompt, friendly, respectful of my home and took time to do a thorough inspection and to explain and demonstrate to me what he was finding. In the past I have paid $89.00 for a furnace inspection that did not include doing anything to the water heater. I am sure the tech did an ok job, but he was in and out in less than an hour and simply said everything is ok. There is no comparison to the service provided by Uptown. Chris was here 2 hours. In addition, I was his last call of the day and he told me he would give me 15 minutes of his time when he was finished if there was anything I needed help with before he left. Who does that!? Well, Chris did. And he hooked up some cables for me so I could use my VCR with a new TV and took me through the steps on how to use it. I am very glad I found this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad had great information for me as a new home owner about how our furnace works and what to look for to keep it running smoothly. I appreciated that he gave me a variety of options for moving forward so that I wasn't pressured into one solution for our needs on the spot. It gave me time to make a decision with my partner, who wasn't around for Chad's visit. We're very happy with Chad's work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony n. And Chris g. Did a great job putting in a new basement sink and standpipe. Thank you both.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied with Uptown!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Timely service and very thorough inspection of our furnace to diagnose why we were not getting heat. Very satisfied with the results.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak arrived on time and walked me through the diagnostic process. He was very professional. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown always does a great job. Prompt and professional. Thorough and tech savvy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown always does a great job. Prompt and professional. Thorough and tech savvy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Zak showed up on time and walked me through the diagnostic process. Was very professional !!! Would definitely recommend him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been consistently impressed with Uptown since Josh first sold me my Triangle Tube boiler. I also have used their home service program these last many years. As a result at least once a year a technician or plumber is in my home. I would say I have never encountered a company that stresses service so strongly and consistently between all their employees as Uptown does. First off referring to today’s service call, I called yesterday, a Sunday, not necessarily expecting someone to pick up the call directly and immediately. However they did and scheduled service for today within a minute even though this was not an emergency. Next, they called to let me know the technician was in his way and sent a message that included his name and a photo so I could recognize it as a legitimate employee when he arrived. Finally, the reason I stopped to write. For all the quality employees I have dealt with today’s experience was the best yet. Emiliano was beyond courteous and professional. He was very personable and happy to indulge my curiously about such things as a tool I was unfamiliar with. Typically when I open my door to someone I have never met my first instinct is to assess my degree of trust. All the Uptown staff have instilled a sense of trust. Uptown sets that up from there end with the contacts they make and providing you with the identity and photo ahead of time. But each employee has also quickly earned my trust. Emiliano was, in addition to being highly competent and service oriented a delight to visit with and learn from as he worked. I had mentioned I had cracked ribs the week before and apologized for not being as ready for him as I’d wished to be as some simple movements are difficult and painful for now. Now get this....when he walked out to his truck to write up the report of the work he had done and get one last tool he would need to finish up, he shoveled my sidewalk recognizing I was in no shape to do so. Talk about above and beyond service. How very unexpected. An act of human kindness on top of top notch service. WOW. And I can say that backwards. Simply WOW. One more example of why Uptown has consistently had my loyalties and will continue to.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great and friendly service, would definitely call them again for any HVAC needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

There is a stain on the carpet and the heat is not working. They are coming Monday to fix it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon and Chris demonstrated superior interpersonal skills, instilled confidence in their abilities and experience and spoke highly of the Uptown PHC organization. I am a satisfied customer and more fully understand my systems with each visit. Thank you. You clearly prioritize customer service and seek to get the very best results!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really enjoyed the patience and thorough work from the Technician who came. out.He gave me a card and provided me with information that will help me attend to the problem if it were to occur again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly and walked us through the inspection. Highly recommend! A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rob with Uptown Plumbing and Heating came out today for a radiator leak. Simple repair to tighten the valve and presto! No charge even since we are members of their maintenance program. Also gave us options on replacing if we preferred, and to give us an idea if it continues to have problems. We have used Uptown now several times for different heating and plumbing issues, and are very pleased with the timely service, no pressure options and the informative choices that they offer. They are great at taking time to really explain everything thoroughly. We highly recommend them!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great communication and completed the job efficiently

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan did a great job and explained what he was doing in detail. Also was very attentive to cleanliness and did a great job giving me options with no pressure.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak was great, he spent quality time, explained to me all the steps he was following, tests he was conducting and shared the test results. very thorough. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

It doesn't get any better for service or professionalism or expertise than with Uptown! I’ve used them for about 6 years since they replaced my boiler and the product they offered and ALl the follow up service has been stellar. I am so grateful and give highest praise for their highly trained and most courteous team as they truly are a team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service! Ryan was so helpful and was able to get me serviced as quickly and cheaply as possible.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, fast and high quality work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak came in for a standard system check and was great. He was thorough, helpful and able to answer questions that I had. He seemed very knowledgeable but was able to explain it in simple terms. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Personable, effective, efficient and transparent. Able to translate needs and actions into a language that I understand. Still have some outstanding work but am confident that it will be done well and in a timely manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Personable and professional. I was very pleased with the service and wouldn’t hesitate to use him again

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been consistently impressed with Uptown since Josh first sold me my Triangle Tube boiler. I also have used their home service program these last many years. As a result at least once a year a technician or plumber is in my home. I would say I have never encountered a company that stresses service so strongly and consistently between all their employees as Uptown does. First off referring to today’s service call, I called yesterday, a Sunday, not necessarily expecting someone to pick up the call directly and immediately. However they did and scheduled service for today within a minute even though this was not an emergency. Next, they called to let me know the technician was in his way and sent a message that included his name and a photo so I could recognize it as a legitimate employee when he arrived. Finally, the reason I stopped to write. For all the quality employees I have dealt with today’s experience was the best yet. Emiliano was beyond courteous and professional. He was very personable and happy to indulge my curiously about such things as a tool I was unfamiliar with. Typically when I open my door to someone I have never met my first instinct is to assess my degree of trust. All the Uptown staff have instilled a sense of trust. Uptown sets that up from there end with the contacts they make and providing you with the identity and photo ahead of time. But each employee has also quickly earned my trust. Emiliano was, in addition to being highly competent and service oriented a delight to visit with and learn from as he worked. I had mentioned I had cracked ribs the week before and apologized for not being as ready for him as I’d wished to be as some simple movements are difficult and painful for now. Now get this....when he walked out to his truck to write up the report of the work he had done and get one last tool he would need to finish up, he shoveled my sidewalk recognizing I was in no shape to do so. Talk about above and beyond service. How very unexpected. An act of human kindness on top of top notch service. WOW. And I can say that backwards. Simply WOW. One more example of why Uptown has consistently had my loyalties and will continue to.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan did an exceptional job getting the main and house shut-offs replaced. I would definitely recommend his service expertise to anyone needing a quality plumber

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben, Phil B., and Tony N were professional and efficient at communicating the issues with our furnace and plumbing as well as transparent on each level of service. I learned a lot about our furnace during Ben's inspection and appreciated his time he took to inform me on how it works in laymen's terms and what needed to be done. Phil was quick and efficient at diagnosing and repairing our plumbing problem. Tony was personable & informative at discussing our furnace options. Thanks for your excellent customer service, I will definitely recommend Uptown. I'm impressed with this company's standards of service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan came on time and provided good service. A service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben, Phil B., and Tony N were professional and efficient at communicating the issues with our furnace and plumbing as well as transparent on each level of service. I learned a lot about our furnace during Ben's inspection and appreciated his time he took to inform me on how it works in laymen's terms and what needed to be done. Phil was quick and efficient at diagnosing and repairing our plumbing problem. Tony was personable & informative at discussing our furnace options. Thanks for your excellent customer service, I will definitely recommend Uptown. I'm impressed with this company's standards of service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown has great service, courteous, on time, and very knowledgeable staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent rep. For this Co. Friendly, professional. I was very comfortable with the info he provided to guide me on a furnace purchase decision. Very knowledgeable and helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent Installation service. Professional, friendly, knowledgeable. Again I have to say, theses guys all take pride in their work. So Awesom

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon is a very knowledgeable tech that is friendly & professional. Has excellent customer service skills. It's refreshing to see someone who really cares about and takes pride in his work and his Co.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, friendly, professional who takes pride in his work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad B. was great. Very informative, worked quick and clean. Great personality- easy to talk to and answered all my questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Everything explained before proceeding. Very pleased with service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joseph Vo customer service has been top notch! hes helped me from simple maintenance of my boiler to a whole new AC unit! Its great to see this company thrives for great customer service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan, our plumber, and all of the office staff were fantastic at helping us not only fix our water heater but also found and fixed some gas leaks and other minor repairs. I was very pleased with their prompt service, ability to answer any questions I had and thorough attention to detail.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was prompt, professional and very thorough in explaining what he did.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

The representative (Ryan) was very thural and identified an on going issue that has been effecting my health. He preformed the job requirements and gave me the option to under what was done. I sincerely appreciate the services and professionalism of this Company. Thank You.

5 Stars rated.
5 Stars rated.
5 Stars rated.

If I could explain my experience with Uptown PHC I would say my technitian was friendly, helpful, honest, quick to run a diagnostic and give me understandable feedback on my furnace issue. I will highly recommend this company to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great communication, great service, on time and efficient. Work completed with no problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Reviews have already been posted for two of your Techs: Zak A and Dustin H.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak, your HVAC technologist, came to my home to perform a forced-air heating system tune up and maintenance on my hot-water heater. I was very impressed with his professionalism, technical understanding, patience, and communication skills. He took the time to explain his maintenance process, what that entailed; and later, the maintenance issues he’d uncovered with objective reasons for effecting those repairs in a timely manner. It’s clear that Zak understands his role as a technologist, as well as the value of good customer relationship management—he is a credit to your business.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both associates were knowledgeable, professional, and proudly represented your company. We will definitely recommend your company to anyone with heating issues.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was very professional and located our problem and got us set up the following day with Tony. Tony was also very professional, went through the house and was very knowledgeable about what we needed and arranged to have the job done 2 days later. You've got two very dedicated employees and Brandon expressed what a great company Uptown is and how much he enjoys working there.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The tech was super friendly and informative. He did a great job and the price was very reasonable. I highly recommend

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

He came up with several options for repair and explained the process so we could understand what it took to do.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was the absolute best! He was personable, knowledgeable and he kept me in the loop at every stage of the game. He went above and beyond to make sure that I was comfortable and knew what was going on. Josh had to come in when I was stressed about finances and he was also incredibly helpful while helping me put things in perspective. Hire these guys! Everyone else I've interacted with at Uptown was also excellent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight B. was extremely nice and highly proficient. He took the time to answer my questions, and he explained everything incredibly well, including what options we had moving forward. He also has a warmth about him that is less common in my experience, and it never felt like he was rushing through anything or going through the motions. Easily one of the best technicians to come here.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak from uptown heading and cooling came to my house to conduct a furnace tune-up. He was so professional and explained every step of the way. Just a wonderful service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Incredible customer service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon H. was the guy that we needed for our boiler issues. We’ve had several companies come in to figure out what has been the main issue with our heating system and Brandon was able to take care of everything professionally. Brandon was willing to stay at our house as long as it took to get the job done properly. It was obvious that he cares most about our safety and satisfaction with his service. Would and will be recommending Brandon to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

February 2018 was our 2nd time using the services of Uptown Plumbing and yes, there will be a 3rd and 4th. They were out to inspect our boiler and water heater and the short story is our 1906 boiler was no longer safe to operate. They were very thorough and communicated the situation well. Tony came out the same day our boiler had to be red tagged and explained our new boiler options including the required asbestos abatement. Within days, we had a new new boiler & water heater given the special they were offering at the time. They then coordinated the removal of the remaining asbestos. We now have an asbestos free basement, an efficient boiler and water heater. We highly recommend them for your plumbing, heating and cooling needs. They are well deserving of the 5 star rating for their level of service and communication.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As I stated in my online review, Davis was very courteous, professional and costumer oriented to make sure we were happy with the work. Your company was prompt and immediate to responding when our water heater went out with a turnaround of 24 hrs from the time of our initial call. I loved the communication via gmail on who, what and when on your technicians, including the brief bio on who would be involved in the service. Clean and tidy is hiw the work area was left and even asking if he could help with getting the wet towels out of the area and into the laundry room. Quoted price and the negotiated price was within our budget as well. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was wonderful to work with! He was extremely thorough and efficient, and made sure to show us exactly what he was doing with our furnace and equipment. He gave us a variety of solutions, and made us feel like he had our best intentions in mind. Would definitely recommend Brandon and Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Another great experience with Uptown Plumbing, Heating & Cooling. Ryan was efficient, informative and friendly. Gave me great information about my heating unit and my water heater and gave me several options to consider for the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called Uptown Plumbing and Heating to service my humidifier. Not only did Alex H arrive within the window I was given, he contacted my husband and asked if he could come early. He was professional, courteous and thorough. I was very impressed with the service I received.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight was professional and thorough!! Spent time explaining what he did and what he thought needs to be done!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent work. Austin Schmidt came and fix the burst pipe in less than 10 minutes. Very professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and prompt

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean provided outstanding customer service, was efficient, and explained all options as well as an estimate before proceeding with the work. I highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Uptown Heating install a new furnace, a/c, hot water heater, and humidifier two years ago. Their service has been 5-star every step of the way. Great staff—professional, friendly, and knowledgeable—but I have to admit the extra steps they put in are what really get me. I like getting an email with a picture and background of the service tech coming to help me out in advance of their visit; I like they give a 2-hour window rather than 4; I like that a person always answers my calls, not a machine (and always after just a couple rings); I like that they remind me when I'm overdue for a tune-up, but not in a pushy way. I couldn't recommend them more.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service very knowledgeable. Went above and beyond.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Job well done!

5 Stars rated.
5 Stars rated.
5 Stars rated.

FIrst rate attention to my problem, which was diagnosed quickly. Robert was also very careful making sure that all my questions and concerns were addressed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was very polite and professional throughout the entire process. He gave a detailed explanation of what he was going to check. Upon completion of the tune-up he offered written recommendations regarding parts that should be replaced in the near future. No hard sales approach. Top-notch service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work and service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've had two experiences with Uptown, both very good. They were on time. They were respectful and friendly. They gave clear explanations. Their work was excellent

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks to Zak for his efficient job performing my annual furnace and water heater check up. I am part of the Happy Home Club after purchasing a furnace, air conditioner, water heater and water softener all in the last two years. Zak explained everything to me in his kind and professional manner. I recommend this company, especially Zak, and all their friendly employees. It has always been a positive experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown sent out Brandon K. on the same day that I called and was concerned about the effectiveness of our boiler. Brandon was very respectful of our home and very informative in explaining what might be the problem and what he did to remedy any issues. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really like your technician Brandon- not only did he explain the problems with my boiler but he helped me understand how my AC works- quite a good teacher! It’s evident he’s knowledgeable and passionate about his work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin, Wayne, and Tommy removed our old boiler and water heater and replaced it with a new modern unit while we were working in the home. Throughout the installation we were informed of every step of the process. The downtime was minimal and the post installation walk through was very informative to us for the new boiler/hot water unit. Our family is now enjoying a modern unit and has give us peace of mind for many years to come. Thanks to the outstanding team for our installation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was very pleasant, courteous and thorough in his work. I appreciated that he gave his assessment and did not pressure me to get the work done immediately. That made me feel more comfortable. Hence, I called and made an appointment after talking with my husband.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown was able to respond quickly to a late night call. The following day, at 8:30am, we had a technician out to fix our furnace. We’re thankful for their professional, timely work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have already recommended Uptown to friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My furnace would not turn on, after trying to troubleshoot myself I called Uptown for help. In 2016 when I bought my house, they helped update my plumbing and I knew I could trust them with helping fix my furnace. Benjamin in CS was friendly and helpful when I called in and was able to get a tech out to me in less than an hour. They text and email you your Tech’s info and even send you a photo so you know who is showing up to your house. Chad & Peter, my techs, were friendly, knowledgeable, and talked me through what they was doing. Lucky for me my furnace had a simple fix and I was good to go in under 45min. I appreciate the way Uptown deals with their clients from the moment you call, throughout the service and beyond. The have made me a client for life and a happy one at that.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was unsure if my boiler was performing as it should be and so I called Uptown and they came out the same day and in the time frame that they gave me. Brandon K. came to our home and checked everything out and spent a lot of time here making sure that he didn't overlook any problems and that I was totally satisfied with the information and service that he provided to me. I was 100% satisfied. His desire to leave only after I was comfortable with what he had done, meant not leaving our home until 6 PM on a Friday night and I never felt he rushed trying to get done and get home. He is a very friendly and helpful tech who represents this company very well!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our service tech Robert D. was excellent. Showered up timely, provided a thorough review of our boiler system, provided repair opitions, and made the repair timely. He was courteous and professional throughout our service call. Recommend him to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak, our HVAC technician was incredibly helpful, patient, and thorough. He explained everything he was doing, how everything worked, and went out of his way to make sure that all our needs were met. Will certainly request him as our technician again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tune up is a good value and I will continue.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Like I said in my first review, Emiliano was just respectful and polite and explained what he was doing and he also mentioned the maintenance program you have and I liked what it offered for me as the consumer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He did a great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert of Uptown were great! We highly recommend Uptown and Robert to everyone. He was professional, friendly, helpful, efficient, and prompt. The emails and phone calls letting us know when he was coming were also helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was knowledgeable and helpful with his household system assessment. Uptown always sent an A consistent staff to our house.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert did an excellent job from start to finish, explaining in just enough detail along the way, for our annual boiler and water heater inspection and tune up. On top of this, Uptown does an excellent job communicating up to the appointment.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great, cheerful service, very thorough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great, cheerful service, very thorough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan came out this time for my yearly furnace/hot water heater tune up. Was notified via text and email of his ETA and he arrived as predicted. I have come to expect high quality techs from Uptown and Ryan didn’t let me down. Polite, conscientious, thorough, knowledgeable he kept me informed of what he was doing, educated me about components and how how they were wearing. He left me with a recommendation sheet that contained varying options which included prices and warranty info. Gratefully, without pressure. I now know what to watch for and can budget for expected future repairs knowing some should be done before next winter. Great service. Thanks Ryan! Thanks Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan came out this time for my yearly furnace/hot water heater tune up. Was notified via text and email of his ETA and he arrived as predicted. I have come to expect high quality techs from Uptown and Ryan didn’t let me down. Polite, conscientious, thorough, knowledgeable he kept me informed of what he was doing, educated me about components and how how they were wearing. He left me with a recommendation sheet that contained varying options which included prices and warranty info. Gratefully, without pressure. I now know what to watch for and can budget for expected future repairs knowing some should be done before next winter. Great service. Thanks Ryan! Thanks Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was considerate, patient, and skillful. He took the time to listen to the issues needing fixed and proposed multiple potential solutions. When it came to his work, he was focused and thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

a dead boiler is not something you want to experience in February in Minnesota, but Dan and the team got it fixed within a couple of hours. As usual, Uptown does a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon thoroughly assessed our boiler and water heater and presented the options available to our family to resolve our issues. His professionalism regarding the state of our heating issues made us feel best served and confident in purchasing the best solution from Uptown Plumbing and Heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nice work by Alex H. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They have set out to combine great service people with the possibilities of modern tech in an effort to manage all the complexities that lurk in the basement of your house. Hvac has become as complex and as mysterious as the workings of the CIA and we homeowners must rely on the wizards of home services when things go "bump" in the basement. Chad is one such. A good one. Enough said. If you need help, call them at Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Zak Ambuhl, your HVAC technologist, came to my home to perform a forced-air heating system tune up and maintenance on my hot-water heater. I was very impressed with his professionalism, technical understanding, patience, and communication skills. He took the time to explain his maintenance process, what that entailed; and later, the maintenance issues he’d uncovered with objective reasons for effecting those repairs in a timely manner. It’s clear that Zak understands his role as a technologist, as well as the value of good customer relationship management—he is a credit to your business.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin H, your plumbing-service technologist, came to my home to perform discovered repairs on my hot-water heater (anode rod/relief valve/gas leak). The consistency I’ve noticed with your technical personnel is they are courteous, professional, and have first-rate field-specific subject matter expertise with the ability to communicate. Dustin made sure that I understood his repair process. After the repairs were done, upon request he took the time to educate me on water quality and the technical reasons for performing maintenance on hot-water heaters. That level of customer interaction surely authenticates your company’s continuous high ratings.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan R. came on time, was very courteous of my home, helped me to understand what could become a problem in the future, and a good window time of getting the repair done. I would defiantly call them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was pleasant and helpful throughout the visit. He answered all my questions and explained what he was doing to make sure everything was operating correctly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano R. with Uptown Heating Plumbing and Cooling to do the winter tune up on our furnace as part of the Happy Homes club. Emiliano was on time, polite, and very thorough in his tune up (which included inspecting and flushing our hot water heater). My only suggestion has nothing to do with Emiliano, but rather the scheduling of Happy Homes visits. Mid-February is pretty late for a winter furnace tune up, so I wish they would schedule these appointments earlier. Still, the main point is to regularly have your furnace inspected and maintained, which this program does.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and efficient

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exceptional service, upfront pricing and respectful of your time and Home. The happy Home club is worth looking into. Very glad to be a member of it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Peter was very concerned and helpful getting my daughter's furnace fixed. Fixed it quickly!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We're new to cold weather and to life with a boiler. Chad D. not only gave our system a careful check but also took the time to thoroughly answer our many questions. We appreciated both his attention to detail and his patient, informative answers.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Robert D. and the phone representative.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Robert D.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have always had exceptional service from beginning to end. We use Uptown for all our HVAC needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert did an amazing job of explaining what the problem was and then how he would fix it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have used Uptown for both plumbing and heating needs and we have always been pleased with the work and service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service- Very Knowledgeble

5 Stars rated.
5 Stars rated.
5 Stars rated.

My furnace would not turn on, after trying to troubleshoot myself I called Uptown for help. In 2016 when I bought my house, they helped update my plumbing and I knew I could trust them with helping fix my furnace. Benjamin in CS was friendly and helpful when I called in and was able to get a tech out to me in less than an hour. They text and email you your Tech’s info and even send you a photo so you know who is showing up to your house. Chad, my tech, was friendly, knowledgeable, and talked me through what he was doing. Lucky for me my furnace had a simple fix and I was good to go in under 45min. I appreciate the way Uptown deals with their clients from the moment you call, throughout the service and beyond. The have made me a client for life and a happy one at that.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had an emergency issue with my boiler leaking water that I needed to have taken care of. I decided to call Uptown Plumbing because my aunt had given me a good recommendation. She said they were on time, efficient, and professional. She was exactly right. Brandon was my service tech and he was awesome. He was personable, hard working, performed clean work, and had a great attitude (even though he was missing out on the Superbowl!). Al was also out at my house to finish up- he was just as great. I really felt like I was in good hands and trusted their advice, feedback, or answers to my questions. I talked to my aunt after the job was finished and we realized that Brandon was their tech person when they had their own boiler issues, as well. Therefore, my review is basically a two in one review and double 5 stars for Brandon and Uptown Plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Chad from Uptown Heating and Plumbing out to our house today for a tuneup on our furnace and water heater. He was here on time and did a very professional and friendly job. We have had Uptown to our home over the past couple of years for both plumbing and heating concerns and have been extremely happy with their work. I would highly recommend them!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Chad from Uptown Heating and Plumbing out to our house today for a tuneup on our furnace and water heater. He was here on time and did a very professional and friendly job. We have had Uptown to our home over the past couple of years for both plumbing and heating concerns and have been extremely happy with their work. I would highly recommend them!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt and professional. Excellent work. Very pleased.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been working with Uptown Plumbing, Heating, & Cooling for a number of years. We have a boiler with 3 heating zones. It is a complicated system and we have really only had, was has turned out to be, minor issues. Uptown has always been quick to assist and prompt. Dan L assisted us with a heating issue in one of our zones. We needed a new thermostat and we needed the placement of the thermostat changed. Dan went through our options and explained advantages and disadvantages in terms we could understand. He installed a new wireless thermostat in a new location. His performance and professional (yet friendly demeanor) were exceptional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

All of the team members were polite and very helpful. I was very pleased with the excellent job that was done AD.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and friendly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing was very responsive to our plumbing needs - they arrived first thing this morning and took care of our faucet problem within a couple of minutes. Dustin was very knowledgeable, friendly and efficient. He clearly knows what he's doing. I would highly recommend them for any plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Best safety and maintenance service I have had for my furnace and water heater. The service tech, Ryan R. was great. Even measured the combustion gases and adjusted the gas pressures for greater efficiency.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown plumbing heating cooling, the HVAC service tech Chad Durant was very thorough, pleasant to work with servicing boiler and hot water heater. Would highly recommend him..

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert was extremely thorough and pleasant to work with. He did a great job, and even added some value added service. Kevin H., MG

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phil & Mike were outstanding, they brought everything that was needed to complete our plumbing job on time and took the time to understand the entire scope of what they were working on, as well as providing a detailed explanation of how they were going to repair our gas lines. I will definitely be calling Uptown Plumbing Heating and Cooling for any needs in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a routine maintenance check of our furnace and water heater. The technician was Ryan R. Ryan performed the most complete inspection and adjustments that we have had on any of our furnaces over many years. Ryan explained what he was doing and went out of his way to answer any questions. Based on this service we will be continuing to use Uptown Plumbing .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was wonderful. Very informative and personable. Would recommend him to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano came and serviced my water heater and furnace and he updated me every step of the way. In addition, prior to him arriving i received a text message with his picture and experience in the field which i thought was an outstanding addition! I will definitely be using Uptown Plumbing Heating and Cooling going forward.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazingly fast service and high quality work. Phil and Mitch worked quickly and efficiently to redo the old leaky natural gas lines in our home. Will definitely call them again in the future if any needs arise.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job, very thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, prompt, and efficient! Would absolutely recommend Uptown to all my friends and family.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Best customer service I've experienced in years .... absolutely outstanding

5 Stars rated.
5 Stars rated.
5 Stars rated.

The team of technicians and schedulers at Uptown made a difficult time so much easier to handle. When I came home from a vacation to find that my house was completely frozen from a boiler leak, they stepped in and helped me get everything repaired and replaced. From the schedulers to the technicians that came to my house to do the work, everyone was great! Rob talked me through all of it, and helped me choose the right options for me. Then they coordinated all of the work and finished the HUGE job in 2 days! Just can't say enough good things about this company and the people who work for them. Thank you, Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Furnace shutdown when it was 5 degrees. Peter came on time, assessed the problem, and fixed it. Great work, literally the best customer service I’ve experienced in years. Extremely well done. Thanks John

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon King was on time and thorough - he went well beyond the basic requirements - explaining what he was doing and what, if anything, to be concerned about in the future. Exceptional, friendly, and trustworthy service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called Uptown when our furnace went out and they sent a technician out right away. Dwight did a wonderful job explaining the issues and what needed to be repaired. He also walked me through long-term options for a new furnace as our was 18 years old and needed to be replaced. Before Dwight left, he provided me with some regular maintenance tips to increase the efficiency and longevity of our furnace. Would highly recommend Uptown Plumbing, Heating & Cooling!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The team of technicians and schedulers at Uptown made a difficult time so much easier to handle. When I came home from a vacation to find that my house was completely frozen from a boiler leak, they stepped in and helped me get everything repaired and replaced. The friendly people that came to my house and talked to me on the phone made it so clear that they were the ones for the job. They talked me through all of it, and finished the HUGE job in 2 days! Just can't say enough good things about this company and the people who work for them. Thank you, Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was really knowledgeable and helpful. We decided to buy a new furnace because ours wasn’t working, but Brandon put it back to work so we don’t spend a cold weekend until we get our new furnace installed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

When Zak performed our annual boiler checkup and maintenance, he arrived right on time. He is very friendly and professional. His work was thorough and he left us confident the system will continue to perform for many years to come.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service—Zak was on time, knowledgeable, and took time to explain how my heating system works. Friendly and personable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job! Friendly, efficient, honest, reasonably priced

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad D customer service is top notch. You can really tell he enjoys his job! Went over my whole furnace on what needed to be replaced and some future plans that might help with maintaining. Did you guys know that all uptown heating vans have daily necessity for the less fortunate? food, socks etc...

5 Stars rated.
5 Stars rated.
5 Stars rated.

My technician, Dwight, was very prompt, thorough and went beyond to get the part he needed to fix my furnace. He also made me aware of future problems which may need attention down the road. My thanks again for Uptown Plumbing, Heating, Cooling. It turns out they are the ones who installed my furnace 20 years ago!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis did an awesome job. He gave me great input on what my options were with my water heater. Very helpful and will definitely be using Uptown in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had such a great experiencing today with Uptown Plumbing, Heating and cooling. Ryan K came out to our home and walked me through my concerns and presented me with multiple options so I could decide what was best for me. He was very knowledgeable and the work was performed fast and efficient. The pricing was fair and what I was expecting. I have future projects I need to work on this year and I will definitely be requesting Ryan for those.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben came in to attend to our boiler....he was very personable and a great communicator....I had many questions and he really helped me think through different options. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Allan is terrific. Our furnace went out on a Super Bowl Sunday (maybe the worst time) and he arrived shortly after our call. As our house temperature plummeted, he quickly diagnosed the problem and fixed it. He thought a new part was also warranted, and promised to get it first thing Monday morning, which he did. He was at our house at 8:30 on Monday morning with the new part, and installed it. Now who does that anymore? Responding to a problem without being asked, on time, requiring no followup calls. He was careful, thoughtful, professional, and just an all-around nice guy. People like Al keep us happy Uptown customers again and again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin took the time to analyze my problem that I was having to get to the root of the issue. The root cause ended up not even being a plumbing issue! We brainstormed possible solutions and he made me feel at eaze when he left even though he didn't have to do any work at my house. He didn't try to force any work that wasn't needed or try to upsell me on anything. Just honest and trustworthy. If I ever need a plumber again, I know who to call!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(No Comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

We called Uptown Plumbing, Heating and Cooling about the possibility of a burst water pipe. They were able to come out the next day, which was fine given there was no damage. When the technician arrived, he performed a temporary fix within a half hour. He also offered options for permanent solutions. We have a protection plan and will always call them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful. Took pictures and explained what was wrong, showed me the options and told me which one was best. Great guys and I’ll see you Monday. Thanks for fitting me in!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The plumbers at Uptown are extremely knowledgeable and always very courteous.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin, Sheila and Mitch were all so very helpful and professional and friendly. I learned a LOT about how water works on the infrastructure of an old house and why maintenance and upkeep is so important. Not only WOULD I recommend Uptown Plumping, Heating and Cooling, I already have to a sibling who just bought a new house and will undoubtedly need plumping, heating and cooling services. The other thing I really love about UPHC is a very neat free service they provide to their communities: they have 3 meeting rooms that organizations and reserve and use, at no cost. I am a small business owner and occasionally need to rent such a space; we did a little research and found that UPHC has 3 spaces for such meetings. You just use their calendar and sign up for the space/time you need.... no charge! The space was lovely and just what we needed. I'm so happy to support a company that does such positive, thoughtful work in its community. 5 starts, UPHC!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent !!! You can count on them anytime !!! Thanks so much for all your hard work today

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very knowledgeable about our Triangle Tube boiler, courteous and efficient. Will definitely use again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Alex was very knowledgeable about boiler heat. He was able to see the problem and fix it within 30 minutes. We would recommend him and would request his help if we have future problems!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Very informative and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown has always been super helpful and responsive to our calls. Ben has been the technician at our house a couple of times and I found him friendly, professional, and efficient. I would definitely recommend Uptown to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This is the 2nd time I've worked with Uptown PHC and they've been excellent both times. Thorough explanations through every step of the process, timely service and total professionalism. They even helped me with a modification I wanted to make in my basement! Max & Tye did a fantastic job with the furnace and central air install. They were cleaned up and gone before I had to leave for work, which was incredibly helpful. I will definitely be using Uptown again in the future!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good service! Brandon K has been out here before, and has always done a good job! We recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a problem with my water heater and called first thing in the morning. They got Philip B. out just a couple hours later who fixed the problem quickly. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I met two very nice and professional tech's today and it was a very nice experience. They answered my questions and now I have to decide the direction I will proceed. I gave them a 9 because even I couldn't expect a 10 from them on our first meeting.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We received the best service from Uptown Plumbing, heating, and cooling. Dan Patten worked on our water heater and we received a tune up visit from Brandon King and the service was amazing! They were professional, kind, and incredibly helpful. Brandon spent time explaining many things to me which was so helpful in better understanding the service. He even took care to greet the dog and let her warm up to him, which was really kind. This was all-around exceptional service and we'd give more stars if we could!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon and the install crew did a great job making sure we had heat! Thanks Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been members of the happy homeowners club for 3 years. With our busy lives it makes upkeep easy. Our service has always been great and I recommend them to all my friends - today Brandon fixed a problem that was found during a routine furnace check free of charge. Great service as always!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan came and looked at my Water Softener and helped changed the setting so it was regenerating properly. Wonderful Technician! He even looked around to be sure all other plumbing was working properly.Thank you Uptown and Ryan!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight and Niall came to my home to address a boiler and heating issue. They arrived on time and listened to what we thought the issue was and proceeded to investigate. Dwight had great knowledge of the system and found the issues and what needed to be done to get our heat back on! they took the time to give us a great overall explanation of what was done and what needed to be done. I felt really comfortable with both of them and look forward to working with them again. I highly recommend Dwight and Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight was unbelievably awesome! Fast, knowledgeable, and brought me up to speed on recommendations. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent, professional, cordial. Great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service and timing! Brandon provided an opportunity to learn about my system.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing service. Friendly and extremely helpful. Came on very short notice.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing and Heating is the best of the best! Brandon came to assess our furnace and was professional and super informative. Their process is swift and organized. Everyone is so friendly and easy to be around. We are grateful for their help replacing our boiler!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We recently purchased an old house in Minneapolis that needed gas shut off valve repairs. Uptown Plumbing was able to schedule a convenient time for a technician visit. Philip the technician was very professional and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon King, our tech was a true gentleman. They came out and fixed our furnace within 1hr of calling! Love these guys. Everyone we've had come out is professional and honest.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown was great! I worked with 5 different service men and they were all courteous and transparent. No scams. They made having to get a new furnace in the middles of the winter easy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Please feel free to use any part of my review posted on Judy's book in whatever way you would like. The email directing me to this survey identified me as "Sester," but I believe I would be identified as Sandy S. on Judy's book. Regarding my lower rating for "courteous and efficient on the phone" in this survey -- two out of three times I needed to call were great, but my call to reschedule my initial appointment could have been better. Less friendly phone presence than the other reps, and the rep apparently was able to identify who I was from the phone number but she never confirmed that. When she said "we're all set" I felt it necessary to confirm she knew who she was talking to. Also, I had asked that the 30-minutes prior notification be changed from my husband's phone to my phone, but he got the notification anyway. Truly a minor blip in my overall excellent customer experience, but still worth mentioning as an opportunity for improvement.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Philip B he was just wonderful Philip answered all of my ? and the service was outstanding my. Thanks Terry M

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would highly recommend Uptown Plumbing, Heating and Cooling. All the service techs who I dealt with were on time, friendly, and professional. Dwight Brooks was the first service tech to come to my home to diagnose the issue with our furnace, and he explained everything very thoroughly and answered all of my questions extremely well. Can't say enough good things about him. And I had a LOT of questions because it was not good news -- we had to replace our 16 year old furnace (which had a 12-15 year lifespan), plus our air conditioner. Carbon monoxide leaks were a concern, and Uptown was super efficient at getting appointments set up later that same day with the engineer and for the next day for the install. I also had great experiences with the engineer and the installation crew. They had great financing and warranty options available, and also offer a $10 / month "Happy Home Club" to basically do all of the regular maintenance and inspections of the HVAC / plumbing / water heater twice a year. One hiccup was that we had no hot water the day after the install... I called Uptown and they had a plumber out within a couple of hours (on a Saturday) to resolve the issue, which had something to do with the settings on the water heater when they were getting everything back up and running after the install, nothing major. They get high marks for owning the mistake and taking care of it as quickly as one could hope for. Lastly, shortly before scheduled arrival they send texts/emails with the name, picture and a brief background of the service tech who will be coming to your door. All around good and thoughtful service; I am a very happy customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fantastic and timely service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exceptional service without pressure.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you Ryan and Uptown. It sees like January has been a challenging month for our home! In addressing some electrical issues, we found code issues that forced us to revamp the circuit box and replace our current gas dryer with a stackable electric unit. We also had a leaking faucet. Ryan removed the gas line and fixed the faucet professionally, clearly explaining the process and cost. We love that Uptown sends a text with a photo and introduction prior to the arrival of the technician. He came at 7AM, so there is peace of mind for the home owner. Great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've had nothing but good experiences with Uptown Plumbing

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our furnace went out 2 days ago (the day after the snow storm). I called Uptown and they couldn't have been kinder, more efficient or more informative. They were at our backdoor within 3 hours to check out the problem and had someone out an hour later after that to size up our needs and offer estimates. The installation happened 24 hours after they assessed the problem. Each service person we worked with could not have been more thorough and transparent with their assessment and work. They went way above and beyond what I would ever expect for a repair team. I would HIGHLY recommend calling Uptown first thing. There is no need to get a second bid. In addition to going above and beyond, they cleaned up after themselves and you can't even tell that anyone was here - great service all around!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional and considerate. Tye and his team were efficient and thorough with our new boiler installation. Very clean. Answered all of our questions with courtesy. I highly recommend Tye and Uptown Plumbing and Heating

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very nice and informative young service person.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have used Uptown for a few home issues now, they are fantastic. I first contacted them when I needed to replace our furnace and they helped find us one that fit well with our house, didn't try to sell us anything we didn't need. Our furnace had died in the middle of the night (during a very cold spell, below zero for almost a week) and they were able to get someone out to fix it by the next morning (out of 12 or 13 places I called, Uptown was the only company able to make it out this early, most of the others said it'd be at least 3 or 4 days.) Plus they had a great deal going on at the time that included a free air conditioner with new furnace purchase. We didn't previously have an AC unit so they also installed the new one (with appropriate duct work) included with the work, no additional charge. Most recently, a water line started leaking under our kitchen sink and they were able to get someone out within probably a half hour of calling them. It was a quick repair that took about 20 minutes; the repairman was professional and efficient. Very satisfied with their work, I would highly recommend Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight Brooks ,Very good at explaining and repairing my problem . Also gave me estimate on future work I would need according too age and condition of my furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emanuel exceeded my expectations in all areas. He was professional, polite, knowledgeable and efficient. He was also a real problem solver. Thanks for the top notch service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emanuel was professional, informative, confident and competent. I had had other plumbers out in the past with a problem shower head. He found not only the right parts, but the right solutions. Uptown exceeded all of my expectations. Thank you for your stellar service, you just gained a repeat customer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great customer service - extensive industry knowledge, and fair, honest pricing with an array of options. Uptown plumbing heating and cooling will now be my 1st and only choice for HVAC needs

5 Stars rated.
5 Stars rated.
5 Stars rated.

During a really stressful time, Uptown Plumbing, Heating, and Cooling made the best of a bad situation. Their sincerity and expertise made them the best choice in the Twin Cities for HVAC needs. The process for scheduling was made easy with Chelsi B, and Niall E gave me a thorough diagnosis of my furnace issues. He conveyed compassion and an extensive knowledge of his trade. Robert D. was called to provide a free 2nd opinion in a seamless encounter. I was already confident in their analysis, but this really hit it home. Rob O. came at the end to go over my options since I was in need of a total replacement - and he made the scary part of the exchange comfortable and stress.free. I have to mention the two gentlemen Max M and Tye who installed my new furnace. They continued the great first impression i received from the first group. All appointments were on time and communicated to me through text and email. Max and Tye were quick and made sure I felt comfortable with everything before they left. They were nice and also demonstrated expertise in the industry. Thank you Uptown PHC - you were a lifesaver and I would come to you first thing for any future needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter and Tony Nachreiner were professional, courteous, knowledgeable, and a pleasure to deal with. They explained everything so I could understand and gave me options. I would highly recommend them to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, fast turnaround, pleasant staff. Can’t ask for more!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was on time, felt comfortable having him in my home and the replacement of my garbage disposal was quality. Will call Dustin again the next time I'm in need of plumbing services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Let me start by saying, there was no actual work done yet. We are remodeling our kitchen and needed a gas line run for a dual fuel stove and reroute the drain water from the sink. We did get the BID (no actual work yet). That being said, I hope the guy that bid the job is the one that does the work. He is a pretty cool guy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben S. was very knowledgeable and friendly. He walked me through my problems and recommended the best options for me that wouldn't break my bank. I would highly recommend Ben S. and Uptown Plumbing, Heating and Cooling!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rob. D. Did an excellent job of diagnosing our furnace problem. He thoroughly explained how to adjust our settings to maintain our system working properly. I would highly recommend Uptown plumbing and heating for furnace and air conditioning service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing company with great communication! Dustin was pleasant and knowledgeable. He did the work efficiently yet thoroughly and professionally. We will definitely recommend Uptown to others and use their services again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben, Rob and Kassie were amazing - got right on my boiler issue, came up with a solution quickly and efficiently - and were informative, friendly and easy to have in my home. I would heartily recommend Uptown

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service was provided by plumber Sean West and heating service technician Ryan Rudolph. Uptown Plumbing-Heating-Cooling is a business to be recommended to other home owners in the area.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan K helped me with a leak in my kitchen sink. It wasn't a bad leak, but there was more work than anticipated. He went above and beyond to make sure I was taken care of.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon K. was the third or fourth tech to work on our boiler over the past couple years and he did a fantastic job - took the time to make sure the settings were where they needed to be and clearly explained how the system worked. Great guy too.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I wrote something on Google through Review Buzz. I had 2 excellent service people that came out in really bad weather. Alex and Brandon K both were very personable and easy to communicate with and I was at ease asking questions. I was also impressed at how professional they both were both in manner and dress.They were both organized and efficient in what they had to do. Very good advice was given with good solutions. I would highly recommend both of these professionals for any further work I would need.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great technician you have there. Great communicator Clearly outlined problems and options Fast worker Good advice straightforward Takes pride in his work

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with the service I received from Alex H. I received a call from the office that he would be coming and he arrived exactly on time. He was very friendly and very knowledgeable about what he was doing. He was very patient in answering my questions in a very understandable way. He followed through on everything he said he was going to do. His very competent manner made me feel very at ease and comfortable knowing all the issues have been addressed. He even was able to come on time on a very cold and snowy day. I would highly recommend Alex for any work I would need done I would also like to mention I needed to have another person come out. Brandon King was also very helpful and knowledgeable. His comfortable manner allowed me to be at ease and have more questions answered. His knowledge and helpful hints were greatly appreciated. Brandon K had to come out in a snow storm and was very cordial and friendly. I would be very comfortable having Brandon K do any work for me. Uptown should be very proud of these 2 employees. What a great representatives you have to represent your company, very professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional, friendly, through and rapid service. We have always been pleased with Uptown Plumbing, Heating and Cooling's Team and have and will continue to recommend them to friends and neighbors.

5 Stars rated.
5 Stars rated.
5 Stars rated.

What can I say? There's no plumbing service that can compare to Uptown Plumbing and Heating. And it has the nicest people I've ever known.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis, was FANTASTIC! I recommend his work to everyone. He is kind, and has a very nice personality. He knows how to do his work and cleans everything up when done. This is a very nice company. The price was very fair. I hope he gets a raise!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tommy did a great job and took his time to make sure it was done right. He is also very friendly and professional. Thanks, Tommy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano was very helpful and offered detailed remediation for the issues I was having with my furnace. Highly recommended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Max and Tye were the team assigned to my furnace installation. They were excellent! I'd welcome them back anytime. From removal of my old furnace to clean up after the new installation and making sure that I understood the operation of the 3 zones of my home, they were a top notch team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Max and Tye were the team assigned to my furnace installation. They were excellent! I'd welcome them back anytime. From removal of my old furnace to clean up after the new installation and making sure that I understood the operation of the 3 zones of my home, they were a top notch team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Max and Tye were the team assigned to my furnace installation. They were excellent! I'd welcome them back anytime. From removal of my old furnace to clean up after the new installation and making sure that I understood the operation of the 3 zones of my home, they were a top notch team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Really a great experience. Our Tech was great!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very pleased. This company really knows how to provide excellent customer service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a great 1st experience with Uptown Heating and Cooling. Chris F. was our Service Technician and he was excellent. He was courteous and got our problem figured out in a timely manner. I also felt the pricing was extremely fair. It was a below 0 day as well so I was thrilled they could get somebody out the same day to help us with our furncace issue.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan the Master Plumber showed up right on time. Super friendly and professional, I explained that I couldn't get my water heater pilot back on, and I was afraid that I might need a new water heater because it was 10 years old. He took a few minutes, did some basic diagnostics, reset the pilot and got it going. He said to save my money, at this point he didn't recommend spending $1,000 for a new water heater, the one I have is working just fine. I was happy to pay the $69 service fee and get back to warm showers. I couldn't be happier about Uptown Plumbing not taking me for a ride and selling me something I didn't need. There's no question they're the only one's I'll call for future plumbing and heating needs I have.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Enjoyed working with Tyler. He explained things without overwhelming me with terminology and technicalities I didn’t need to know. He was persistent in finding and diagnosing the problem. Very polite and pleasant to work with. He even fixed a door that had fallen off its hinges for me. He also figured out a work-around to keep my furnace heating during the cold temperatures while waiting for the new part to come in. Really terrific service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon came within the time window specified and was able to get us up and going again after our furnace decided not to light up earlier today. Brandon was easy to work with and clearly communicated what was wrong with the furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano R was great. Did exactly what was asked of him and explained everything in detail. I love Uptown's app that allows you to see when the technician will arrive.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I worked with Ryan Rudolph at Uptown Plumbing, heating and cooling and he was very friendly and helpful. He was able to fix my broken boiler within one hour, which was also free of charge since I was part of the happy home club. He offered some suggestions on how to prevent other damages from occurring, and I will definitely be using those services if something comes up. Would reccomend

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have used Uptown Plumbing a few times and they are always fantastic. Sean was timely, thorough, and just a really nice guy. He described to me everything that I needed and everything that he did. Scheduling was a breeze and I will certainly call them again. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was Amazing !!!!. He arrived promptly after experiencing poor snowy driving conditions. He immediately assesses the situation. He discovered our frozen pipe had thawed. Austin offered suggestions on how to avoid frozen pipes in the future. Again amazing a professional who will help you avoid the mistake. Since we had just signed up for the Happy Homeowner Program, the trip was covered. Again amazing. Austin was a total gentleman and professional. Uptown deserves its great reputation with such a fine employee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I already did on that other survey thing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan R was excellent. He was on time and at no time did he act rushed. He took the time to answer my questions and show me the "what" that he was talking about. This type of experience is why we switched to Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We called them on Sunday, Dec. 24th when our heating system failed. We had a houseful of company. Sara S. answered the phone and sent Robert D., the service tech, who took care of us within hours. Thanks to both of you and the Uptown team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis Pratt replaced our Anode Rod on our water heating giving it a little longer lifespan! Thanks Davis. Chad Durant checked over our furnace and gave some useful hints to keep it running smoothly. Thanks Chad.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Polite and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Your representatives are friendly, efficient, and always arrive on time, I feel total confidence in the work they do. I appreciate the intro on the service representative who will arrive shortly and many other unexpected but appreciated things the company has put into their service/repair calls such as explaining exactly what they have accomplished while making the call. This for sure a 5 star rating! Bj

5 Stars rated.
5 Stars rated.
5 Stars rated.

O just wanted to say they were both very nice and curtious

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon K was very professional and personable. He did a great job explaining the issue and giving us options. We really appreciate your customer service and hard work! Thanks again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great team and great results. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our furnace stopped working so We called Upton P,H&C. Alex came out and got it running right away. It was a pleasure to work with Alex and Uptown Plumbing, Heating and Cooling. I would recommend them both for anyone seeking assistance with their heating repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Truly, these folks have been fantastic from every angle. They've done several (somewhat complicated) things for us, and they are organized and execute well. And the people we've had to our house have been incredibly nice folks and really effective in their work. Big endorsement.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I've met from Uptown (Chris, Rob, and Allen) has been so helpful. They are not only friendly, but also clear, informative, and fair.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I've met from Uptown (Chris, Rob, and Allen) has been so helpful. They are not only friendly, but also clear, informative, and fair.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was efficient, professional, and did a great job. We appreciate the quality work done on our older sink. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fantastic service! Great company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a very good experience with Uptown Plumbing. Arrived on time and texted when on their way and even give a little info clean. So far hot water heater working great!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been working with Uptown Plumbing, Heating and Cooling, Inc for years. They are responsive, responsible, efficient and pleasant to interact with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks for doing a great job with our boiler that needed a tune up and some major parts replaced. Everything was explained and Dwight Brooks did a great job. Give him a raise and keep him happy. Smart guy who knows his craft. Charlie K.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Niall Ebbs was our technician and he did a wonderful job. He was polite, friendly, clean but more importantly fixed our furnace that has not been operating correctly since we built our house 5 years ago. He was knowledgeable and kept me informed throughout. And it all cost me nothing as we are on their service plan. I would recommend Uptown to anybody. Darryl Peterson

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work. Very helpful and courteous service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Really satisfied with all phases of the service.Will call Uptown again without hesitation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very great experience from Niall. He went above and beyond what I would have expected. Changing the thermostat ended up being more then a simple job due to the furnace instillation from a different company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight is awesome and altho the problem remains un solved he did everything he could to thoughtfully solve the unheated radiator.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had difficulty posting the day of service...Sara was very professional and courteous. She explained the process clearly; very helpful. Ryan K. was early, and careful by removing shoes and laying tarps to protect new carpet. He was clearly knowledgeable and encouraged my observation, offering patient explanation of each of his steps. Our new water heater is of obvious high quality, as was the installation. Uptown is highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Your efforts helped me resolve my problem

5 Stars rated.
5 Stars rated.
5 Stars rated.

They both provided exxellent service!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis was honest, helpful and worked with what my husband and I wanted. I was happy with the results. Davis explained things well, but left me in charge of the decisions with low pressure.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was prompt, thorough and VERY helpful. Uptown was very good at communicating with us and very professional all around. We recommend highly!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician (Davis Pratt) was knowledgeable and solved a tricky plumbing problem. Scheduling the appointment was a breeze, and I appreciate the pre-arrival text/email that provided info and a photo of the technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were more than pleased with the service on our furnace and water heater. Alex was very courteous and explained everything he did and allowed me to ask questions. The price was better than expected. We were kept informed by the dispatcher as to what and when we could expect Alex to arrive. Will use Uptown Heating again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had the parts they put them in. It was a bit more expensive than what I was expecting, but the 1 year warranty on service is nice!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our furnace went out in the middle of the night in our current Minnesota cold spell. We called Uptown Furnace, and today Alex H. came out to look for the problem. He spent three hours here, found three different issues with a furnace that is still under warranty. He explained that Uptown could not provide warranty service for our brand and what the pricing would be without. He advised us to call Excel, who had provided the contractor for the original installation. It took several calls, but we were able to get an appointment for tomorrow for repair. Fortunately, we have other sources of heat for our home.Alex was considerate of our home, thorough in his explanations, very polite and helpful. We have established a service contract with Uptown because we are so impressed. Thanks Uptown and Alex!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Every interaction with Uptown had been pleasant. The technician Zak A., was very personable and knowledgeable. He was happy to answer my various questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon tuned up my furnace and checked the lines for leaks, he was very professional and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Vonica and Dan. Our furnace was only partially running and had been serviced a few days before by another company. Dan spent the time to methodically diagnose the problem and do the repair to get it up and running properly. The other company had been to our home twice without solving the problem, suggesting that we needed a new furnace. We will definitely use Uptown for any future problems. 5 Stars!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We used Home Advisor to request a quote. Got a call back within 24 hours with a quote. Then scheduled work we great timely and very satisfied!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service and quality of work done. Diagnosed difficult furnace repair and corrected the problem. Will definitely use Uptown for any future needs. TM

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very happy with the service I have received from Uptown and Ryan did a great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone on the install crew was Great knew there jobs and went right to work. Everyone was very polite. The Crews were there right on time when there said to expect them. At one time there was 5 or 6 UPTOWN trucks at the house. The crew finished faster than we expected, nineteen vents and clean-up, took there trash with them, right around 8-hours. Uptown A/C was very good with communication by e-mail and phone. The whole process was smooth and worth it. THANKS, UPTOWN and The GREAT CREW they had do the work. Mike F

5 Stars rated.
5 Stars rated.
5 Stars rated.

We started out with Dwight with a recommendation, Tony came in to sell us the boiler and discuss terms, and then the team that installed our boiler was David, Ricco & Noah. It was a pretty smooth process from start to finish, no heat Tuesday night, they came bright and early Wednesday and had the new boiler installed by 2:00 pm Thursday. Its not a fun product to buy, but Uptown did a great job and I have to say it even looks pretty. My 13 year old son is impressed. Not to mention the team shoveled! :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was prompt,courteous, and informative regarding an aging house's plumbing systems. He discovered two small gas leaks, serviced the boiler, and advised me on the health of our current water heater. Easy to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The Crews arrived exactly on time, (4) Red Uptown trucks, came into the looked the house over top-to bottom, outside also. The crew split-up next thing bring in long heavy runners to cover our wood floors and stairway to the top. Everyone knew there jobs and off they went. Very polite & courteous, had very few questions, explained why if they had to do something different and was it OK with us. Attic air unit, outside a/c unit, electrical, 19 vents between the 1st & 2nd floor. The crew worked from 7:30 AM to 5-5:30 PM, house cleaned-up plastic, covers over furniture removed, boxes, trash hauled away. Lot of busy work in a short time. That was a GREAT Install Crew. Explained how the thermostat programed and they would set-up a time in the spring before we need A/C to test everything. Thanks, Uptown and Crew.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very impressed with the work, and love that Uptown sends you info on each person they send out to do work at your home so you know something about them before they even come also the time estimate of when they will be here is very accorate. I was very impressed with the knowledgeable and capable men they sent out. I was very impressed and would highly recommend them to everyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again my experience is very positive. I am continually amazed with the service and can do attitude. Keep on hiring these QUALITY employees. All my neighbors have been old that you are the standard to beat. So far three are not customers. Keep up the good work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Again I was very happy with the services I received. I am especially pleased because XCell no longer services. Zac was very polite and he seemed thorough. He did the furnace, said our water heater was in good shape and bleed our radiators, I wasn't sure if bleeding the radiators was part of the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was happy with Zach. He was very pleasant and he seemed thorough. He check my furnace and my water heater and bleed the radiators. I do not think my past service provider, not Uptown bleed the radiators. He was also interesting and friendly to chat with!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was looking to get a general quote on a new sink / faucet installation (which may involve new plumbing as well). Davis was very fast to arrive and provided helpful information regarding price, as well as a few DIY options to save my wife and I a few bucks. He was also friendly, polite and professional. I would recommend to a friend or family member.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan does an excellent job

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating & Cooling provides exceptional customer service with exceedingly knowledgeable and helpful staff. I can't recommend them highly enough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Will use them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I felt very comfortable with Bob D.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis was great. Very nice, understanding of the issue, explained what needed to be done and what i could do to make the cost more affordable. Will definitely request his service when i get my end together!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing is professional, detailed oriented, comprehensive and thorough. Employees are knowledgeable and friendly. Highly recommended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The process started with a visit to their website and within a minute I received a chat from Uptown Plumbing & Heating and within a few minutes after describing our need, I received a phone call and we were on their docket for same day service. Sean West was our technician and he is awesome. Prior to his arrival, I added 2 items to our need list and when I shared them with Sean, he noted he has the time to take care of all 3 of our repairs. He explained the process in detail and when he completed the 3 repairs, he took the time to walk through all three. In addition to getting the repairs done right the first time, his listening skills are 2nd to none. Bottom line, Sean and Uptown Plumbing and heating are our go to people for all future needs. He also brought up their fall and spring service (boiler, AC and draining hot water heater) and w/out a blink we signed up. I have been talking about a do it yourself drain the hot water tank (never done) and now it will be done twice a year. Can't say enough about the level of service and we are a raving fan!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am really glad I chose uptown plumbing, heating and cooling. Ben was my service tech. He was on time. Very professional. Walked me through each step. Used words I could understand. He let me know right away that my furnace was dangerous. Told me the steps I needed to take to get a new furnace. I highly recommend uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown plumbing was on time, very courteous, let me know everything that they were doing and cleaned everything up when they were done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great initial service from Niall Ebbs. Prompt, efficient, easy-going, explained well, gave me options, gave me pros and cons. I hope Niall comes back to us for future service calls. Great job to everyone at Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great initial service from Niall Ebbs. Prompt, efficient, easy-going, explained well, gave me options, gave me pros and cons. I hope Niall comes back to us for future service calls. Great job to everyone at Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fabulous! I really enjoy working with Uptown as everyone is so professional and kind! Keep up the fabulous work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service on a tricky job. Sean was a great help with pinpointing where a water leak was coming from by eliminating various sources. Once he verified the source, he was able to fix the problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating & Cooling provides exceptional customer service with exceedingly knowledgeable and helpful staff. I can't recommend them highly enough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating & Cooling provides exceptional customer service with exceedingly knowledgeable and helpful staff. I can't recommend them highly enough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob Dewey was great. Very informative and honest

5 Stars rated.
5 Stars rated.
5 Stars rated.

We called because of a specific problem, diagnosed by another plumber. The problem was brought to the Uptown plumber attention and the problem was dealt with promptly by replacement of the part. Service was prompt and efficient and well explained.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The tech was available early, called and we also were available. Did the work promptly, explained what part (condenser) was replaced, all the work was covered by warranty, exchanged greetings, and he was done. Excellent work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight B. was most professional in all areas of service during a visit to change out our system controller. Very courteous, detail oriented, knowledgeable and respectful. Pleasant to work with and efficient. Thank you Dwight!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful. Scheduled a tune up and discovered major problems with equipment. No one like to hear it will cost more then expected but Brandon explained the issues and gave us multiple options. Crew was assembled and installed past normal hours. Employees are well trained and seem to like the company as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brendon Hertog knows what he is talking about and does good work. I look forward to his help going forward.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis was on time, professional, and communicative about the repair

5 Stars rated.
5 Stars rated.
5 Stars rated.

I want to commend Chad Bjerke for conducting an outstanding service call at my home. Chad arrived on time and conducted the tune up of our Furnace and Water Heater efficiently and completely. When he concluded his work Chad took time to assess the state of both the furnace and water heater. He explained the options available to me and let me know what warning signs I should watch for. This is the second time we have utilized Uptown and they will certainly be at the top of my list when one of my major appliances needs to be replaced.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tim came out to my house for a furnace tune up to check for any issues before the winter hit. He let me know he was arriving 20-30 minutes prior and arrived on time. Inspection was thorough and informative. He was able to explain the system well and any implications if we did not replace the parts that were in need of replacement. I recommend Uptown Plumbing, Heating and Cooling to my friends!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Niall Ebbs was extremely nice and professional and took care of the humidifier problem in a timely manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had Davis and Mitch come out to help me with a gas leak and got new copper pipes as a result. Great service from the team! Thanks for keeping me safe

5 Stars rated.
5 Stars rated.
5 Stars rated.

efficient and thorough

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert did a good maintenance check

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tim H was really great!! Super helpful and friendly. He explained exactly what the problem was, and fixed it right away.

5 Stars rated.
5 Stars rated.
5 Stars rated.

1oo% The very best: Robert Danaher:

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob Dewey from Uptown Heating came out to evaluate & maintain my very old boiler -- spoiler alert: he did a great job! Bob was on time, extremely friendly and listened well. He thoroughly examined the boiler and gave me the thumbs up for another season -- yea! After inspecting the boiler, Bob checked for gas leaks and brought several to my attention. Based on Bob's excellent service, Uptown Plumbing & Heating will be one of the companies I ask to bid on the project. Thanks again Bob for the friendly and great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was fantastic. Very courteous, knowledgeable and reasonable. Excellent communication before and during visit. Helpful with explaining everything to me and giving his honest advice on issues with my house. Will definitely recommend and use again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Love working with Uptown Heating and Cooling. Seriously top-notch, would recommend them to anyone! Zak and Dustin did an awesome job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling, Inc. responded immediately to my request for servicing of two in-house water boilers and a checkup and cleaning of a ten-year old furnace that had not been previously serviced. The servicemen arrived at exactly the times I was told they would, introduced themselves and covered their boots with 'booties', examined the boilers and furnace. and in each case explained exactly what work appeared to be necessary. They gave me a choice of remedies where possible and showed concern for my convenience and costs. I particularly recommend Philip Baker, a technician with 35 years experience and a thoroughly professional approach to his work. In each case, once the service was completed, I received a request for feedback from Uptown Plumbing, Heating and Cooling, Inc. I am a totally satisfied customer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown plumbing and its staff are a great bunch to work with. They are very knowledgeable in the work they do, they are on time and keep you well informed on what is going on and what is needed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling, Inc. responded immediately to my request for servicing of two in-house water boilers and a checkup and cleaning of a ten-year old furnace that had not been previously serviced. The servicemen arrived at exactly the times I was told they would, introduced themselves and covered their boots with 'booties', examined the boilers and furnace. and in each case explained exactly what work appeared to be necessary. They gave me a choice of remedies where possible and showed concern for my convenience and costs. I particularly recommend Philip Baker, a technician with 35 years experience and a thoroughly professional approach to his work. In each case, once the service was completed, I received a request for feedback from Uptown Plumbing, Heating and Cooling, Inc. I am a totally satisfied customer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing customer service! Can't recommend highly enough!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They found an odd issue with my boiler during a scheduled maintenance visit, and fixed it the same day. Great service and knowledgeable technicians!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean West has been here twice to help replace some things, and both times have been smooth, simple processes. I am very happy with the service provided by this company and look forward to working with them again in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always great service & nice work & people!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Peter did a great job. I recommend Uptown Plumbing. I stay with them as they don’t pressure me to do unnecessary repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Peter was great. Friendly and hard working.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Peter did a great job. I recommend Uptown Plumbing. I stay with them as they don’t pressure me to do unnecessary repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Alex was very thorough in doing my Annual furnace maintenance. He then checked my Combicore unit. He advised me of some problems encountered, one of which he was not able to remedy. He did however make arrangements for another technician to come and evaluate his findings, namely not being able to check the anode rod, and to check on the failure of drainage after a power flush. Said 2nd technician, Davis Pratt, felt my Combicore unit had seen it's last days. I don't believe he did anything to the unit, and advised me that it needed to be replaced. He then arranged for a Project Engineer, Don Letsch, to come and evaluate the situation. We discussed possible options, and I am now waiting to discuss said options with yet another technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tech forgot to plug in the condensate pump which caused the furnace to quit sometime during the night. Temp in the house this morning was 61. I plugged in the condensate pump and when the pump was done the furnace came back on. OK for now but I hope the condensate backup did not damage anything

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly staff. Professional & courteous. Would have them work on my home anytime

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano was extremely courteous and helped diagnose our situation in a timely manner. He made sure any questions I had were answered and ran through all options with me prior to beginning any work. Highly recommend him and the rest of the Uptown Plumbing staff!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent communication, prompt service and very well done

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were quick, good and polite and I love how my new furnace is quiet and warm!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Niall Ebbs from Uptown Plumbing serviced my boiler last week. My boiler had failed several days earlier and a different service I hired could not get my boiler to function. I called Uptown and they sent Niall Ebbs to service my Bobcat Slant Fin 120A. He came promptly at the time scheduled and patiently analyzed the problem, tuned the boiler, and took extraordinary care to make sure everything was working fine before we signed off on the job. Since then the boiler has performed very well, and I am grateful for the excellent and timely service I received. I recommend this service very highly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was excellent!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a very good experience with Robert D. I found him very knowledgeable, likeable, and very thorough. He gave me more information about my boiler than I cared to know. He really knew his stuff. He did a great job! I will request him to tune up my boiler next year for sure. He is a great asset and representative to your company! George Kosa.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've always been very satisfied with the people at Uptown Plumbing. As a happy homeowners member I'm able to get estimates free of charge with no pressure to make a quick decision. Very professional and top notch service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had such great service with Uptown plumbing. Al, our technician, went above and beyond- not only getting our heat running again, but ensuring our air pressure was safe and bled our radiators for efficiency. We were so impressed!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris was great. Arrived on time, worked efficiently and gave me a complete and honest review of what was, and was not required at this time. Would absolutely recommend him!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Heating's Happy Home Club is a great deal. Had a minor issue with my boiler and because I'm a member of the Happy Home Club they don't charge for the visit. And because the issue was minor, they explained how to take care of it myself, so the entire situation was resolved without costing me anything.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My technician Peter Thao was prompt and very professional. He introduced himself at the door and got right down to business. I had some questions first and he took time to answer them and show me what I was asking about. He was very thorough and explained everything he did. He serviced my boiler and water heater and did a great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had an emergency plumbing problem, on a Friday evening and Uptown Plumbing gave excellent advice and service. We had both Davis and Austin as the technicians and both we very nice and gave us great service. Thanks to everyone. Jim/Bonnie

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was here for one hour. No parts required. Cost 361. Great service, great technician, way too expensive as others have noted.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been extremely pleased with the performance our Bryant heating and air-conditioning system. It has been a great improvement to our home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional. Went over my options with me. Pleasant personality.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Knew what he was doing. Great guy

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied with the service I have gotten from Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Happy Customer! Delightful technician! Hope to request him again in the Spring!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very happy with the service I have received from Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have an older home that needed a new furnace, and were happy will the installation. However, we noticed that not all of the radiators were working ( that had been before). It took two more visits from their furnace specialists, but Bob Dewey diagnosed and spent all day flushing the system and setting up a new valve. Creative and successful. Uptown Plumping did not charge for those two days, and made sure it worked to our satisfaction. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been recommending Uptown ever since I initiated our maintenance contract. You do good work!! And everyone, office staff and technicians alike, are so courteous and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was very knowledgeable and explained the repairs and pricing before expertly completing the work! He was friendly and even wore shoe covers. I would recommend Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt, knowledgeable, communicated options clearly, reviewed repair with me when done, and explained warranty. Service charge was reasonable. I’d use Uptown for future plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Cordial and professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt, knowledgeable, communicated options clearly, reviewed repair with me when done, and explained warranty. Service charge was reasonable. I’d use Uptown for future plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service; very timely

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great people backed by great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris was the man! Friendly, efficient and knowledgeable! Couldn't have asked for a better experience!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I appreciate Uptown using Union plumbers. I only wish that they used Union fitters.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis Pratt. I appreciate a Union plumber! Only wish that Union fitters were used by Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly helpful service on the same day I needed it. Definitely recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was so helpful and knowledgeable. As a new homeowner he went above and beyond to make sure I knew about the heat in my house. Highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown came to downtown New Prague to resolve my furnace problem. The techs arrived right on time and went straight to work on the project. I even received a text message prior to their arrival with a picture of the tech which gave a sense of safety and professionalism. The crew was extremely pleasant and showed a genuine concern for customer service. They replaced a furnace in a 16 year old home and in the end the fit and finish of the new furnace was better than when the house was built new! From the first contact to the final handshake, Uptown was top notch! This is the first time I have written a review for a company that did what was expected of them. On second thought, they didn't do what was expected of them, they did more than what was expected. It is never good news to get that your furnace is shot and needs replacement (also verified by another company) but the service that a good company like Uptown provides makes it an overall good experience. I am happy to know that for all my HVAC and plumbing needs I will only have to place one call to Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service tech was very thorough and repair was completed satisfactorily. Cost was higher than anticipated.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling came south to New Prague to provide outstanding service and professionalism. I received an electronic notice of who my technician is complete with a picture which added a sense of safety and confidence. The techs arrived at their scheduled time and got right to the project. Both technicians (Max and Tye) were friendly and professional. The install was flawless! They retrofit a new furnace in a 16 year old home and the finished product has a better fit and finish than the original install when the house was new! After the install, they took the time to explain exactly what they did and made sure that I was comfortable with the operations of the unit. I couldn't be more pleased with Uptown, what a great experience! From the first call to the final handshake, Uptown was top notch.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris F came out to look over my furnace which wasn't working. I couldn't be happier with the service. After a nightmare with a couple other companies, Uptown Plumbing was able to come out same day and Chris couldn't have been more helpful or friendly. He was friendly, smart, and efficient. Great company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Received a very fair estimate for the work within an hour of my call. Sean completed the work efficiently, effectively, and with excellent customer service. At all times I was welcome to ask questions and inspect the work. We will use Uptown for all our future plumbing, heating, and cooling needs! Highly recommend company as a whole and Sean as a technician!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent customer service & prompt repair. Thanks Sara & Ryan!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Niall was great to work with. He was efficient, professional and was very personable. He delivered great service that we've come to expect from Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad did a great job. Paid attention to my concerns and questions. He was neat and left the work area as he found it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert Dana her came to my home for a routine maintenance on my heating system. He was very thorough,professional and helpful. He answered all my questions and provided me with some helpful information. I am very pleased with Uptown service and particularly Robert,so service. . .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris and the Uptown team were careful to communicate throughout the scheduling as well as the appointment. We feel very confident in their work and their professionalism.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Received a very fair estimate for the work within an hour of my call. Sean completed the work efficiently, effectively, and with excellent customer service. At all times I was welcome to ask questions and inspect the work. We will use Uptown for all our future plumbing, heating, and cooling needs! Highly recommend company as a whole and Sean as a technician!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Geothermal and boiler maintenance. Uptown provided a window of time for the service rep appointment and kept me updated when there was a slight delay. Bob D. was efficient in letting me know what he was going to do and how long it would take. All service was well done. Don't hesitate to use Uptown Plumbing, Heating and Cooling!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Peter was fantastic!!! I have never used this service before, but I will recommend you to everyone I know. Prices great and service was fantastic. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Alex was pretty awesome. He knew what he was doing and was quick.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Alex was pretty awesome. He knew what he was doing and was quick.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really loved the quick and amiable service! Our boiler combo pump was an fast an easy hose re-attachment fix and our toilet handle was a simple replacement, a great new brass handle! We always love ️ Uptown Heating and Plumbing’s work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really loved the quick and amiable service! Our boiler combo pump was an fast an easy hose re-attachment fix and our toilet handle was a simple replacement, a great new brass handle! We always love ? Uptown Heating and Plumbing’s work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Turned off the hot water main but forgot to turn it back on

5 Stars rated.
5 Stars rated.
5 Stars rated.

Love the Tech. Thoughtful, informative and no pressure sales. Very thorough tuneup and cost was unbelievable. I recommended them to a friend who was over. Great company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Another fantastic service call from Uptown! We had an issue with our furnace and had Uptown come out. Niall, our technician was absolutely fantastic to work with. He was very friendly, efficient and of course professional, and resolved the issue quickly. Uptown also went above and beyond to get a tech out to us as we are part of their "Happy Home Club." We sincerely appreciate the loyalty and will be happy to continue to give them our business. If you have needs, I would look no further. They make the experience as smooth as possible from the time you call, to communicating with you and notifying you ahead of time who your technician will be (they send out a text message with picture and bio!) and truly ensure your satisfaction. Thanks Niall and team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've received nothing but tremendous service from Uptown. Their technician was very personable and provided some great education before and after he did the service work. As someone who's not super handy, that was much appreciated. Technician was on time and respectful. The communication prior to the appointment made it easy to plan for. I highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you Uptown Plumbing for providing great service to fix my leaking pipes! Vonica who took my call was friendly & helpful. Sean, "my" plumber, was AWESOME! He not only did a great job, but he was prompt, professional, & on top of that he was kind & friendly. I have to say he was a good communicator & a good listener too. Someone I know recommended that I call Uptown. Now, I will definitely recommend him & Uptown to anyone who needs plumbing help!! Thanks again...

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly and professional staffs with efficient and knowledgeable service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional and friendly staff!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was efficient, knowledgeable, neat, polite and considerate. We were happy to get this service for our leaky toilet in less than 24 hours. While he was here we thought of several other plumbing tasks which he handled as well. He left the work area looking neat and, after a week, all is functioning perfectly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt and efficient as usual.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Cordial and professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very friendly, very professional. I would highly recommend them to anyone who needs them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was a total professional and knew what he was doing. Would recommend him to everyone

5 Stars rated.
5 Stars rated.
5 Stars rated.

Work was done quickly & efficiently. The plumber & the HVAC techs explained the options and reasons for the work items. Then he completed them in the estimated time. I would give Uptown Plumbing a call again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you for replacing the new faucet tubing with steel to eliminate leakage. Your marketing strategy to encourage customers to sign up with your Reward program needs to be reviewed: wanting to charge a return trip charge because you don't warranty the materials, ie. New Faucets, is questionable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service...on time, efficient and good explanation of work done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We called Uptown plumbing, heating and cooling because we just moved in to a house built in 1916 and hadn’t turned on radiators before. I was so impressed with their text message alert system to let me know their techs were on their way. The guys immediately found a CO2 leak but called another tech over just to confirm. They gave us a few options and probability of success with them, then had a sales guy available later that day to help us pick out a new boiler. Today (the next day) the new boiler is installed, a permit was pulled, and we have heat! I cannot believe how accommodating everyone was, how much time they spent with us, and how enjoyable they were. Totally impressed!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience with Uptown! They communicated arrival times well and "Dustin" was terrific.

5 Stars rated.
5 Stars rated.
5 Stars rated.

After our 78 year old boiler was deemed unsafe we called Uptown. The entire replacement process went without a hitch. Dave and Tommy were efficient, knowledgeable, and congenial. Going into the winter it's good to have peace of mind.

5 Stars rated.
5 Stars rated.
5 Stars rated.

After our 78 year old boiler was deemed unsafe we called Uptown. The entire replacement process went without a hitch. Dave and Tommy were efficient, knowledgeable, and congenial. Going into the winter it's good to have peace of mind.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We called Uptown plumbing, heating and cooling because we just moved in to a house built in 1916 and hadn’t turned on radiators before. I was so impressed with their text message alert system to let me know their techs were on their way. The guys immediately found a CO2 leak but called another tech over just to confirm. They gave us a few options and probability of success with them, then had a sales guy available later that day to help us pick out a new boiler. Today (the next day) the new boiler is installed, a permit was pulled, and we have heat! I cannot believe how accommodating everyone was, how much time they spent with us, and how enjoyable they were. Totally impressed!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

A small leak with a new Moen faucet was the reason for a return visit. Initial comments stated that it was due to the plastic parts. After we reminded him that we didn't pay them an initial charge of $300 for a leaky faucet, he was granted approval to replace the plastic part with steel, at no additional charges. We suggested that they advertise that they don't work on faucets with plastic parts. They use putty to adhere parts together; & perhaps they should consider a silicone solution.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing is the best - very freindly and knowledgeable and on time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin and Ghricco were on site on time at 7:00 a.m. They were super respectful of the house and very friendly. Their work was prompt and excellent quality and they gave me a full walk-through upon completion. It doesn't get much better than that. Thanks Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Davis P. who was able to fix my drain problem with a surplus part he had, minimizing the time and cost it took for the repair.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was efficient, knowledgeable, neat, polite and considerate. We were happy to get this service for our leaky toilet in less than 24 hours. While he was here we thought of several other plumbing tasks which he handled as well. He left the work area looking neat and, after a week, all is functioning perfectly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan was professional, polite, accommodating, and skilled at his work. He did a great job, explained what he did and why, and gave recommendations on what to do next and how soon the decisions had to be made. I whole-heartedly recommend him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was efficient, knowledgeable, neat, polite and considerate. We were happy to get this service for our leaky toilet in less than 24 hours. While he was here we thought of several other plumbing tasks which he handled as well. He left the work area looking neat and, after a week, all is functioning perfectly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing,Heating and Cooling is by far the best company that I have experienced. They were prompt,efficient, professional. They explained everything that was going on in a manner that I was able to follow and understand. Wayne R. and Justin M. were my field techs. They work in an efficient, polite and professional manner. I have to give a 10 star to Paul also with my initial call. He was very patient and very very nice on the phone. They all were crazy excellent. I would highly recommend them and the company, Uptown Plumbing, Heating and Cooling to all my friends and family.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating & Cooling is a great company to work with. I've interacted with several people from Uptown in the last week while going through the process of replacing my boiler, and each person could not have been nicer. Usually replacing a boiler is a huge bummer, but somehow Uptown made it into an exciting purchase...that's a skill! :-)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tim H. was prompt, polite, seemed to know what he was doing and helped to be sure I was comfortable and confident in what he told me. I was very impressed with his work. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

With uptown you know the product you're going to get. They work fast, clean, and most of all, with honesty and integrity. I had the privilege to have Chad Cole work on my boiler and he did an amazing job. Prompt, kind, extremely knowledgeable, everything you'd want when you need something done right the first time. Edit 10/20/17 Had Dan L come out today and he was super super helpful. Due to rare illness, my wife has trouble regulating her body temperature. Our new boiler had some power saving settings enabled which prevented us from adjusting it a couple degrees. Dan diagnosed the problem, and even wrote directions down for me if it needs to happen again. He took extra steps to make sure we had exactly what we needed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great boiler installation. Nice job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight was on time and helpful. Would use again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was very detailed and honest throughout the entire process. He made sure not to cut any corners and explained everything thoroughly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My job was attic installation of air conditioning. The job was very difficult job the men were very courteous and very well mannered while doing very hard installation. Thank you for everything you did for me. Darlene

5 Stars rated.
5 Stars rated.
5 Stars rated.

Customer service rep, Paul B, was calm and patient with me as I was explaining my furnace's noise. My service rep, Brandon K, arrived on time and took the time necessary to investigate the noise and took care of the problem by tightening all the screws. I couldn't be happier.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Right off the bat Peter was all smiles, very professional and honestly made me feel like there was no place else he should be than in my home to the services I hired Uptown for. He was very clear about what to expect; laying out a timeline and giving a pretty quick yet detailed overview of what he was going to do. I had a couple of questions that he answered very clearly and took the time to make sure I understood what he was doing. I work in a service and sales type of industry so I can certainly appreciate wonderful service when I receive it and Peter and Uptown provided that. I would also like to acknowledge the call and email alert I received ahead time to not only let me know he was on his way, but to give me a snapshot of who was coming as well as some personal info about the person coming to my home. It helped make the whole experience much more comfortable. I will definitely work with them again if the need arises!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dave and Tye installed my air conditioning. They did A Plus plus job.I would recommend uptown for any job that anybody would like to have done. Darlene

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am surprised that your water heater prices are about 100% higher than your competitors.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was by far one of the best service experiences. Their technology is great. Send a picture of the tech who is on the way. What a great touch. Emmanuel was so friendly. Extremely polite and considerate in my home. He made a great fix and went above and beyond to help out. Great company, I highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was so wonderful. He was extremely polite and encouraged me to learn my system while he walked through the house and talked me through everything. I have 85 year old home with a hydronic system and Tony was a huge help with letting me know everything he was working on.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon K. was great. He showed up on time, got the boiler fixed (warranty work), and did a thorough tune-up. He signed me up for the monthly maintenance deal, so it will save money over the years.

5 Stars rated.
5 Stars rated.
5 Stars rated.

On-time, polite, courteous, expedient, pet my dog - will use them again

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was great! Clean and professional. I would definitely recommend them. Signed up for their maintenance program, too.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My heating specialist Chris Farmer was great! He explained what he was doing in detail, knowledgeable and left the area as he found it. Nice to see this level of professionalism in the trades.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis Pratt did excellent work, explained options and did an outstanding job. Also, company has great customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris did a great job. Very thorough and professional. Explained everything to me.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was great

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sara was efficient, courteous and helpful when scheduling my appointment. Allan was professional and seemed to know exactly how to do the boiler tune-up and check the radiators and water heater. He would be a preferred service tech in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service. Strongly recommend!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was the first pleasant appliance-related experience I've ever had. Thank you Uptown! Your techs are knowledgeable and great teachers!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am impressed and appreciative of the efficient service provided as well as the professional and respectful manner of service staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am impressed and appreciative of the efficient service provided as well as the professional and respectful manner of service staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and pleasant

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis from Uptown Plumbing and Heating fixed our problem quickly, explained the options, and was in general prompt, helpful, and thorough. Highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Emiliano was very courteous and professional. As always, he provided a clear summary of what he had done and how everything was looking going forward. I particularly appreciate the phone contact from the office providing a clear indication of exactly when he'd be arriving. A very nice touch!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Pleasant, helpful, prompt, and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

When I found out my water heater was 24 years old and needing replacement because there was too much sediment and my water softener was rather old as well, I was quite stressed! But Dan answered all of my questions, gave me different options for fixing the problem and explained things very well which helped with my stress! They were quick to get it scheduled and installed! The entire group was professional, respectful and helpful!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob did an excellent job again. Vonica got me same day. Very happy with my service from Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing customers service is great from the start. All I have spoken with have been very courtesy and timely prompt with scheduling. Sean is a keeper, I can tell he love his job. He’s very detailed oriented and dose a great job. Like others that have came out very nice and respectful guys. Your employers keeps me from calling any others plumbing companies. True statement, both in house and out in field service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was turned off and lost trust in Uptown after my initial quote was twice the amount i was able to negotiate with an office manager. $400.00 for one hour of labor and a piece of PVC is just too exorbitant. I supplied the sump pump to be installed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wow, these guys are good. Worked hard. Very polite with my interruptions. Very professional. Worked well as a team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just had a new furnace installed. The technicians and company were wonderful and excellent on service. The technicians Dave and Ty were very professional and knew their business. They were also very courteous and friendly. I would highly recommend them and Uptown to anyone I know. Thanks for the great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've lived in my house almost 4 years and decided to get a tune up on a few things. They found my water heater was 24yrs old and needed to be replaced rather soon because of all the sediment build up. My water softener was also way older than i realized. Dan answered all the questions I had and explained things very well! He also showed me the different options for replacement. They were able to come out the next day and install a new water heater and water softener. The uptown crew I met was respectful, professional and knowledgeable. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful service, always and forever. They send a reminder email and text before your appointment with the names, photos and bios of everyone who will be on the job. They are never late. They are fairly priced. They guarantee all their work and they are instantly responsive if you need help. I have called on Uptown Plumbing for mini-split AC/heat units, a new boiler, a new water heater, and a carbide filter. Everything works perfectly, was installed in a single day (even the four mini-splits!) and the crews are unfailingly kind, informative, polite, and experts in their field.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The best.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown plumbing and heating provide great service. Both technicians were professional and fast. I highly recommend this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown P&H was wonderful to work with. They were easy to schedule the work with and in fact came the same day. I had a water softener and water heater replaced with quality products. All costs were up front with no add ons. Ryan was very knowledgeable and didn't try to sell me something I didn't need and the price was reasonable. He explained the bid in easy to understand terms and left the job site clean. Ryan did a great job and I would recommend Uptown for any plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis and Tony were both great in getting my water softened back up and my HVAC ready for winter. They went the extra mile and helped me understand my home better.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very pleased with both technicians we've had here in the last two weeks--drain cleaning and furnace check-up.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Timely, professional, and did great work. Quickly solved the problem, and was extremely reasonable

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon K. did a terrific job this morning. Explained fully the furnace tuneup procedure, answered any questions I had. A pleasure to talk to him! I am confident that my furnace is in optimum shape for the coming winter. Thank you Brandon and Uptown Plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service was great!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very friendly and knowledge driven. Had all the gadgets to check things out for safety.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Honest, informative workers. I've used Uptown for 2 years now. I would recommend them highly!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very pleased with Brandon's thorough inspection of the furnace and water system. He did a very good job explaining everything to us and grading the severity of certain issues with our furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin, Matt, Wayne, and Tye arrived on time and went right to work. They work hard, smart, and fast. New boiler feeding 95 year old cast iron radiator system and 13 year old radiant floor system looks and works great. Almost looking forward to winter now. If you need a new boiler call Uptown Plumbing, Heating, and Cooling.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony, the heating/boiler tech, was great. He's our guy. Great with questions and the quality of his work. Uptown is equally good in their service and systems. They are our go to resource for HVAC and plumbing

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shan was here on time to accommodate my schedule. He completed the work quickly and correctly. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and pleasant

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very knowledgeable and friendly technician. Also good communication and explanations. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

EXCELLENT service and attention to detail!!! HIGHLY recommend!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional, quick and fair. The job looks phenomenal. Clean and very detail oriented. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown will always be our "go to" for heating, plumbing, and air. We have had them in our home for all of the areas above. Every single time its the same thing....easy scheduling, on time service tech, clear explanation, and fantastic work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

For all my future water heater busines...these people have a dedicated customer for life. Easy to deal with. The techician who came to replace our water heater did a awesome job and he very knowledgeable and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Honest and quick! Tony called because he was running an hour late to make sure that we still wanted the appt for our furnace tuneup. He was done in an hour and even cleared a clogged drain.

5 Stars rated.
5 Stars rated.
5 Stars rated.

David & Tye installed a new furnace and did a great job. They explained the processes and gave me an estimate when they thought they would be done. They were clean and left my house in good condition.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon went above and beyond expectations!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon King was prompt, courteous, and very professional. He is very knowledgeable and explained each and every detail of the inspection process. I appreciated his willingness to advise me as to what issues I should be aware. I would like to have Brandon King do any and all inspections that I need to have done. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, professional, and very reasonably priced! Thanks Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service staff! Although my boiler is dead (dying), Chad and Rob were great in handling the situation professionally. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tyler is. very professional, and friendly. He has a knack for explaining complex issues in an easily understood style, without sounding patronizing. That is a skill many would do well to utilize. Tyler could be a mentor to others in this area of communication. I will be requesting him for our annual inspections.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon King provided excellent, efficient service while also being incredibly friendly and kind. He showed up right when expected, did a thorough inspection of our furnace and got us a discounted price on a replacement part. Furthermore, he explained his action steps completely while also being very gregarious and outgoing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional/ fast and friendly service. Would recommend them and use their service again without a question. Very satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service - Brandon was 100% professional and very friendly. From the moment he came to the house - he made sure my dog was OK with him being in the house - he gave honest information and was so helpful. While waiting for another tech to arrive in regard to a water heater repair, he offered to do some yard work and then dug out a bunch of roots from some bushes we were in the middle of removing. Top Notch Service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Davis and Mitch spent a very productive time changing out all my 112 year old gaslines, after Tyler discovered 3 gas leaks the previous day. Excellent, efficient, and considerate work. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

He arrived right on time, was professional and helpful. Gave me all my options for getting my shower fixed and was able to get the problem taken care of quickly. I was very grateful and impressed. Bonnie D

5 Stars rated.
5 Stars rated.
5 Stars rated.

He arrived right on time, was professional and helpful. Gave me all my options for getting my shower fixed and was able to get the problem taken care of quickly. I was very grateful and impressed. Bonnie D

5 Stars rated.
5 Stars rated.
5 Stars rated.

I’m impressed with everything. The text message updates with pictures and bios are amazing. Ryan did a wonderful job explaining my options and I didn’t feel like I was being sold things I did not need.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Same morning service is very impressive. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have always been very satisfied with the service we've gotten from Uptown Plumbing and Heating. The staff have always been very knowledgeable, and the communications is most excellent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Niall was very friendly and informative. Answered all my questions. Thanks for the good work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tyler Z was friendly, professional and quite knowledgeable. He took his time to explain the plan, and checked in with his findings along the way. He has a knack for making the complex easily understood. I will request Tyler to be our annual service technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

First, I love that they send a text with a picture and a bio of the technician who is coming to your house. Nice touch! To the details: Ryan showed up on time, assessed the situation with our water heater and explained our options. We needed a new one and he was instantly able to pull up very clear estimates. He explained the differences and made a recommendation based on our setup. Very honest as he told me that I didn't need a lot of the things that came with some of the higher priced plans. After I signed and paid, he called for the water heater to be delivered and got to work removing the old one right away. Within 4 hours we had hot water again and I'm extremely happy with the service. So happy, in fact, that I signed up for their Happy Home service because I am confident that Uptown will be our service provider going forward.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job, done quickly

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob from Uptown Plumbing, Heating and Cooling gave me accurate information on a boiler repair estimated to cost $2400. I decided to hold off on the replacement of two valves, and just watch them for possible leaking.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick and easy annual boiler checkup. Tyler taught me something that I did not know--always a welcome surprise!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Check out my rave online review!!! Tyler is a very thorough technician AND a great teacher....he did an exceptional job here.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was visited today by service technician Tyler Zukowski in response to my request for a furnace check-up as part of my $10/month service contract. I can't even begin to thank Tyler and Uptown Heating and Plumbing enough for their detailed and thorough exam of my water heater, furnace, filtration system, and ESPECIALLY my whole basement of old gas pipes....because Tyler identified 3 LEAKS. He was required to turn off my gas until a plumber from Uptown Heating could be scheduled, which is at 7 AM tomorrow morning...whew! We can remain safe in our home and will tell everyone about this. Perhaps my Centerpoint bill will now improve too. Thank you, so much Homeowner Barb

5 Stars rated.
5 Stars rated.
5 Stars rated.

Price was pretty steep for 15 minutes of work. I don't think I'll call again for pluming work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown is great! I called them about adding a second zone to our Boiler to better heat the upstairs bedroom. Within 24 hours Bob Dewey was our house scoping out the project as it's not a small one... Bob was very knowledgeable and had a the full design drawn out quickly. After he gave me the estimate, we agreed to move forward with Uptown. Prior to the boiler work we had to get asbestos removed from the pipes which was also set up by Uptown. Once the asbestos was removed Bob was back at our house within 48 hours to finish the job! Would highly recommend Uptown to anyone, plus we signed up for their Homeowners club for $10 a month, totally worth it!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was great. Overall customer service; excellent. I appreciated the text with picture of who would be coming to my home. Somewhat pricey but you get what you pay for.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been very satisfied with all the repairs that I have had done by Uptown Plumbing, heating and cooling. The one reason I would hesitate before recommending You to someone else, would be the cost of the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dave E and Tye installed a new boiler for me today. They did a good job and were very helpful in explaining everything so I would know how to take care of it. I was impressed by how they protected my house before and cleaned everything up afterwards. Both of them were very personable and knowledgeable! I continue to appreciate the good care I get from Uptown PHC!! Thank you to the whole team from start to finish!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very impressed with the whole service. From scheduling and initial contact, through the text I got telling me that the technician was about to be on-site, the fact that he was on-time right away, the technician's presentation of the resolution as well as the ability to give me proper choices with how much each will cost, the speed of the service and the fact that I was able to pay directly then and there electronically was just awesome. All around, I was extremely pleased with the whole process.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied. Bob did a great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown installed a bathroom faucet for us. Davis, our technician, was here on time, he was skilled, clean, and knowledgeable. Pricing was on the higher end, but the work he did was worth it! Great service all the way around. Nice job, Davis!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Courteous, upfront, and timely in their work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan L. (and the whole Uptown team) was very courteous and kept me updated on when they were planning on arriving, etc. I also received a text after the phone call and before the tech. arrived for the visit, giving name, photo and background of the tech. That really helps in making sure the correct person is at the door. Arrived right at scheduled time and finished within listed time frame. Much better than some other service / delivery people who can't seem to pin things down to better than "maybe sometime during the day". Dan also was very courteous in showing me various items he was inspecting on the forced air heating system and recommendations for items to improve safety, comfort and operating efficiency of the furnace. It was a pleasure working with Dan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician was great. He quickly figured out the problem and helped me know what to do next and he did not pressure me to do expensive repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob D. came to my home in Maple Grove this morning to check the A/C that was installed by Uptown Plumbing & Heating & Cooling. Bob was very professional, efficient & helpful. I would recommend Uptown Plumbing to my friends & neighbors. Sara S. also was a big help today on the phone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

With several years experience with Uptown we have always received professional/ courteous service

5 Stars rated.
5 Stars rated.
5 Stars rated.

We continue to see excellent customer satisfaction throughout the Uptown Plumbimg team. They have excellent ongoing maintenance programs for your HVAC, water softener and heater systems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt and efficient service. Highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Company was very helpfull in getting a technical to my home within a few hours of requesting service. The technical was knowledgable and professional. He did a great job and did it in a short amount of time. I will use Uptown Plumbing, Heating and Cooling again. I will recommend this company to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sending out a text when the tech is in route is one of the nicest apps you could have! The photo and information makes a consumer feel good about inviting one into their home! I have had several of your techs out since moving and each and every time they have arrived early and been great to deal with!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I can not say enough about Uptown as a company or the individuals I have dealt with! Prompt! Clean! Informative! And most of all for many reading reviews: FAIR PRICES!! Don't look any further than Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This experience was the same as all the other times they have kept my heating, cooling and plumbing systems working at top performance. They are also recommended by my city as a preferred company to work in my city.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service man was very accommodating, helpful and respectful. I would definitely use Uptown Plumbing again and recommend to anyone who asks me when needing a plumber.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very prompt, friendly and professional. Very meticulous about the installation and clean up. Great quality workmanship.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Just a checkup call but was prompt and efficient. Good communicators.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We always receive great service from Uptown Plumbing. We had our AC fixed 3 hours after making the call for service. Perfect, thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was very knowledgeable about our equipment, clearly knew what he was seeing, and clear in explaining it to me. He's not only good but friendly and personable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, upbeat staff from beginning to perfect final clean up! I never felt like a 'customer'. From the first "Hi, I'm Chad" to the last truck pulling out with all the "Have a good rest of your day" from each worker I was confident that we made the right choice. Thank you for all for you do!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean did tremenous work on the plumbing at my house. Kasie was very nice on the phone....good people

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan from Uptown Plumbing, Heating & Cooling did a great job install 3 new bathroom faucets in my home. I received an email and txt msg alerting me that he was on his way. He arrived on time and presented my with several options to choose from. He was very thorough and meticulous about the installation and especially the clean up. He was very friendly and made sure that I was satisfied before he left. Uptown may be a little on the pricy side, but you can't beat the quality of the work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Started with the Happy Home program 6 months ago and have been a happy customer since. They call and schedule appts for you so you do not have to remember. My most recent trip was today. I can not remember the last time I had my water heater checked and the technician, Brandon, found that our water heater was in dire need of replacement, on the verge of pooling our basement. They are sending someone out the same day to provide options. Thanks for the excellent service and you have another happy home customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Top notch team and services! Highly recommend to new customers

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony very knowledgeable about all kinds of heating and cooling equiopment--when it looks it over, he knows and explains what he is seeing. Very helpful. And he is a very nice and friendly person. A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was very thorough while checking both inside and outside for any possible gas leaks. Customer friendly and willing and able to answer any questions I posed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tim was right on time, very friendly and answered all my questions. I was very happy with all aspects of the yearly maintenance. Tim also made a call for me and the office people, who are all very friendly, got someone to come out within an hour to give us an estimate on another job. All experiences I've had with Uptown have been excellent. Highly recommended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional team. Explanation of problems in the future and what to look out for.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work Very well informed and helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon H came out today to check our furnace. He did a great job of answering our many questions. He was knowledgeable and thorough. He helped us compare repair vs. replacement costs. He did a great job!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean did an excellent job. He was kind, caring and courteous. He was also respectful of my needs based on what I could afford to do at this time. He also took the time to explain future options for repair service. Thank You Kindly Sean.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tyler was thorough, pleasant and informative advising what he was doing and what he found while inspecting furnace and hot water heater.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tim was very punctual, professional, and efficient! Great Service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was very efficient and skilled in fixing my plumbing problem for the kitchen sink. In addition to providing the plumbing service, he also helped me locating one shut-off valve which I'd had trouble finding it as a courtesy. This is my second time to use Uptown Plumbing and I 'm willing to hire them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I needed a water softener. Uptown was great. We did the consultation by "remote control," since I could not be at home. I let Phil into the house electronically. We conducted the consultation over the phone. He had a softener unit in his truck ready to install. He called me an hour later to tell me the unit was installed and running. He also gave me helpful advice about maintaining my plumbing overall. I came home that evening and saw a elegant-looking installation, and now I have nice, soft water.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert asked me about any concerns with my boiler and provided a clear explanation of the work today. He was prompt, courteous and friendly. I have always had very good service from Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks Dan and Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

It's great dealing with Uptown. Dan Little, my service tech, was very professional and pleasant. He explained everything he did, gave me an explanation sheet, suggested and explained a few things I might like to consider for my furnace. Thanks Dan. Karen

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Competent, respectful and efficient. He explained what he was going to do, gave me the price and showed me what he did upon completion. He fixed my sink in less than 30 minutes!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was professional, efficient and knew what he was doing. Friendly competent service is much appreciated. Uptown overall Gets a an A , in our opinion. Thanks Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It has been a pleasure to work with Uptown! They are very professional and I trust them! Tom was Great! He went above and beyond to help educate me on what was what on my furnace and hot water heater. He covered, with me, everything he did. Very pleasant and professional! Sara communicated with me to get me an appointment on my schedule and then again when Tom was coming. Very pleasant! Thanks Much! Karen.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin was professional, efficient and knew what he was doing. Friendly competent service is much appreciated. Uptown overall Gets a an A , in our opinion. Thanks Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Today Davis Pratt from Uptown Plumbing made a service call to fix a leaky shower faucet. He showed up on time and went right to work. He was honest and straight to the point. Because of the age of our faucet and the water quality in our area he felt that his best efforts would not eliminate the constant drip we're experiencing. After a long conversation with the young man I had to agree with his professional assessment. His time and expertise was what I paid for and he delivered. Uptown deserves a pat on the back for hiring people who put the customer first and not a quick sale.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are repeat customers. We have already recommended Uptown to friends and neighbors.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown was recommended by a relative and I was very pleased with all aspects of service and work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was extremely knowledgeable and helpful!! I have had a problem with my boiler for a number of years that no one else was able to locate and figure out! He found two problems that could've been dangerous and disastrous if we had not caught them and done something about them!! He explained everything in a way that I could understand and did not talk down to me!! I have always been impressed with the customer service of uptown plumbing heating and cooling!! Thank you so much !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The professionals at Uptown Plumbing are always very courteous, polite, knowledgeable, and pleasant to interact with. They provide great, friendly service. They are very professional and have pride in their work. I can only recommend them. Most recently Sean **** came to fix a leaking bathtub plumbing and solved the problem for us. He was extremely professional as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with all aspects of recent work done by Uptown Plumbing, Heating and Cooling. Fine work done by technicians after a recommendation by a relative. I will continue to contact Uptown for any further plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

A great company and staff. Brandon H provided excellent service for my annual furnace inspection. Very knowledgeable and explained problems and solutions clearly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very prompt, skilled and pleasant. They do great work and helped make decisions about radiator placement that would best suit the room, even if it meant more work for them. Since the price is guaranteed at bid they have no financial incentive to do this - just great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis and Dwight both came out to our house to do annual maintenance and gas pipe repair. They were both very professional and explained things in a way that was easy to understand. We had a small gas leak in the pipes leading to our boiler found during routine maintenance. Dwight troubleshot the problem and coordinated to have Davis come out the same day to repair the leak. Davis revised his schedule and was out to our house within 2 hours. He had the parts in his truck and had repaired the leak within an hour after arriving. I would definitely recommend this company again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis and Dwight both came out to our house to do annual maintenance and gas pipe repair. They were both very professional and explained things in a way that was easy to understand. We had a small gas leak in the pipes leading to our boiler found during routine maintenance. Dwight troubleshot the problem and coordinated to have Davis come out the same day to repair the leak. Davis revised his schedule and was out to our house within 2 hours. He had the parts in his truck and had repaired the leak within an hour after arriving. I would definitely recommend this company again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

very satisfied with your service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis was very polite and considerate. He let our 4 year old granddaughter (and her dolly) visit with him while he moved from one bathroom to fixing the other. He was professional, thorough, and a pleasure to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was terrific! He was friendly, efficient, knowledgeable, professional, patient, and generally just good at his job. The Uptown technicians are always on time, and yet always willing to answer as many questions as I might have. I am a member of the Happy Home Club and recommend it highly--it's a great value, a great price, and couldn't be easier. Uptown calls me to schedule my maintenance twice a year so I don't need to remember to do it myself, which I really appreciate. I highly recommend this company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony ********** of Uptown Heating and Cooling was professional, friendly, knowledgeable, efficient, patient...I can't say enough about him! We always have great luck with Uptown's technicians--we love this company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service by Bob D. I am very pleased with service of Uptown

5 Stars rated.
5 Stars rated.
5 Stars rated.

I liked working with Uptown, and I would recommend their services to others. Ben was very professional and pointed out a couple of good recommendations for me. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Davis was kind, polite, professional and helpful. My granddaughter and her dolly visited with him while he worked, and he did a great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony Nachreiner was professional, friendly, knowledgeable, efficient, patient...I can't say enough about him! We always have great luck with Uptown's technicians--we love this company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were prompt professional. Davis did the work quickly treated me right.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight B was prompt, very professional very helpful He found problems that were serious and help deal with them quickly and efficiently. He informed me as to what issues there were and gave solutions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very friendly and courteous staff from your first contact at the office to your final clean up at the end of the installation. We are looking forward to continued contact with them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob D. did a great job, and was pleasant the whole way through. He hit a few "snags" along the way, but was able to troubleshoot and get the job done. He also cleaned up after he was done, which is a nice bonus.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a great experience with Uptown Plumbing, came out at the time they said and were very friendly and done quick!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was knowledgeable and helped fix a problem we were having with the filters, we thank him for that. Glad he stopped by

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent job. Very pleased. I would highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight B was prompt, very professional very helpful He found problems that were serious and help deal with them quickly and efficiently. He informed me as to what issues there were and gave solutions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had two leaky faucets in my house. I called Uptown Plumbing and they sent a plumber the following day. Davis was very professional, friendly, and skilled and had the issue resolved in no time. I was very pleased with the prompt response and friendly plumbing technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

All I can say is AWESOME. I had requested a new toilet to be installed and I wanted something that would work better than the one I had. Kasie, the customer service rep took my call and was great. She told me about the Happy Home club and was able to wave trip charges, get my furnace and AC tuned up and a nice price on the new toilet. She relayed all the wants I had told her so when the Technician Emanuel came to install, he had several options ready for me. He even showed me something that was just as good as what I asked for that was LESS expensive. Talk about building customer loyalty and trust. Emanuel was extremely professional, he was on time to the minute and I even got a text when he was on his way so I could be ready for him. Love it. I've done a few plumbing jobs myself in the past, but Emanuel made me really understand why you hire a professional. He replaced a bad valve, the feed line and got the new toilet in under 2 hours, all while keeping me informed of the process and even letting my daughter watch from time to time. I swear my bathroom is cleaner than when it started too (not counting the toilet). In total, Uptown Plumbing, Heating and Cooling is now my go to plumber and HVAC place. I'm so happy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We absolutely love Uptown! It's our #1 go to. Brandon H is awesome -- tells it to you straight.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had central air conditioning installed in my older home that has a boiler. They were very professional. They all worked as a team and efficiently. They also took the time to make sure I new how the system worked. They also made sure that everything was clean when they left. There was a small mishap but they sent Tommy out to make the repair to the ceiling. He went above and beyond to make sure that the repair was seamless and matched the rest of the ceiling. This reaffirmed that I made the right decision when choosing Uptown Plumbing Heating and Cooling for this project. I would highly recommend them to anyone. I want to thank everyone involved. Dave, Matt, Max, Justin, Wayne, Tye, Mark, Allan, Tommy, and Chad.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied with Uptown Plumbing and Heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Happy Home Club member, helps keep us on track for our Heating/Cooling & Plumbing needs. Timely, friendly, * helpful service. Thanks Bob Dewey for continuing good service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am extremely happy and satisfied with the work that was done. they worked very hard and steady until they finished the project. I would recommend Uptown plumbing to everyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I think that Uptown Plumbing and Heating do an excellent job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony came within the allotted time table. He was very friendly and wore covers on shoes. He explained that the equipment was running well and what to watch out for if we start having any problems. Very professional and a great employee for you. Thanks Tony

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown has been my go to company for many needs since we moved here last fall from NYC. It's a really well run company. They are efficient. No hassles. They do great work. It can be pricey, but I feel like it's worth knowing it's done right. Every single service person has been professional, diligent and helpful. I won't hesitate to call them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown has taken care of a bunch of our needs since we moved here from NYC last fall They're always on time, super organized, informative, diligent... you get the picture. Davis was awesome too. He checked his work three times, fixed it again when he wasn't quite satisfied, and left the sink cleaner than before. He gave me clear options and clear info about price. (That's the only bummer.... Uptown can be pricey. $520 for what to me seemed pretty standard sink trap replacement.) But I know it's done right, it was done when I needed it, and I would definitely call Uptown again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown and Brandon H really reinforced our decision to have Uptown install our furnace and air conditioner..the service was fast and only cost one penny. Best deal ever!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Would ask for Sean by name when needing service. Very Very Very nice man, went out of his way for me. On time, easy to communicate with, made sure my needs were met before leaving!!! Thanks Sean!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Every one I have ever dealt with, in the office, or in my home, has been the friendliest people you can find, not to mention their knowledge of installing new furnaces and water heaters. I can say without a doubt that these 5, Vonica, Tye C, David C, David E, and Dustin H were just great. I would recomend these five and the entire company. Uptown. harryjoe ploumen

5 Stars rated.
5 Stars rated.
5 Stars rated.